I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Ver mais
A empresa respondeu
Localização
Alterar localização130 High Street, Eltham, SE9 1BJ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Ver mais
A empresa respondeu
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
A empresa respondeu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Eltham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
130 High Street, Eltham, SE9 1BJ, London, Reino Unido
5,0
Excelente
241 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
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It was good
It was good, didn’t take too long explanations were useful. It was simple and I got to know what extra things I could get from Santander
Montana
6 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey there Stephen,
Thanks for you review! We're delighted you had such a positive experience.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Demi was very helpful and knowledgeable…
Demi was very helpful and knowledgeable thankyou for your help
23 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Steve,
It's great to hear your feedback for Demi, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service
The help and advice that I received from Montana at the Eltham store was so helpful , she was very professional and informative
6 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful friendly service
Mike & Montana helpful friendly service
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Anthony,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Montana and Demi were very helpful and…
Montana and Demi were very helpful and compitant... Very happy with the service.
27 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Pammie,
Thanks for taking the time to write such a great review! We're delighted that Montana and Demi were able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Todd was great had a broken phone and…
Todd was great had a broken phone and he upgraded me and gave me the best deal
6 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Victoria,
This is a great review for Todd. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Demi was fantastic today 10/10
4 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Maria, thanks for your awesome feedback for Demi.
All the best, The Vodafone Social Media team
Resposta da Vodafone UK - Eltham
Hey Luke,
Thanks for letting us know what an amazing job Montana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
So very helpful at the Eltham branch…
So very helpful at the Eltham branch store, Demi saved my life thank you very much
Sue x
27 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Susan,
Thank you for your review. It’s great to hear of your positive experience with Demi. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Came in to Vodafone to move from 3…
Came in to Vodafone to move from 3 Montana and Mike were very helpful in assisting me with the switch over.
22 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Josephine,
Thanks for your review and feedback for Montana and Mike. This is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mike was very helpful in moving my…
Mike was very helpful in moving my number from 3 to Vodafone.
19 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Vivien,
Thank you for reviewing and sharing this great feedback for Mike. We're pleased to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful!
Montana helped me today with renewing my phone contract it couldn’t of gone any easier for me she was really helpful and understanding, high recommended I would come back again if I have any problems in future thank you!
22 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Allie,
It's great to hear your feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Demi of Vodafone Eltham
Dear Sir / Madam, good morning and after having my phone stolen last night I went to Vodafone Eltham and the service I received from Demi was absolutely first class and huge help and advice was provided. Demi is a wonderful asset for Vodafone and I sincerely thank her. Kind regards - Douglas
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi there Douglas!
Thanks for taking the time to share this great feedback with us. Sorry to hear about your phone. We hope you manage to get things sorted ASAP.
We're so glad you had a positive experience with Demi. It's great to hear they provided an exceptional level of service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Demi is a great Sales assistant
Demi provided us with such detailed information about all the plans available. I came in so defeated as my current phone was stolen and I was looking for a new one. Demi patiently provided me with all the details regarding my upgrade options, finance plans and so much more. She answered every single question that myself and my sister had and she also provided me with alternative solutions about a phone that was currently not in stock and how vodafone is able to still provide the sim contract for us. She explained the new loan/ financing options available and was super detailed and friendly. You do not always get great customer service such as the one Demi provided us and when you do her work should definitely get praised. She should definitely get a raise and be promoted for such excellent and hard work.
Thank you so much Demi
25 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
I'm sorry to hear about your phone being taken Jasmin. I'm glad to see Demi went above and beyond to help in any way they could. If there's anything else we can help wit, don't hesitate to get in touch via one of our social channels.
Thanks for your awesome feedback, The Vodafone Social Media Team
Mike was super helpful and friendly
Mike was super helpful and friendly. He made the upgrading and trade in process seamless and stress free :-)
23 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Robyn,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Demi was very friendly and gave…
Demi was very friendly and gave excellent service very efficient
18 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Brenda,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
micheal was very helpful today will…
micheal was very helpful today will definitely come back for fututre contracts
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Tyler,
Thank you for your review, we're glad you had a positive experience in store with Micheal!
If you ever need us for anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Michael Silva is amazing
Michael Silva is amazing, I went into the ELTHAM branch ready to explode, he was patient, attentive and very professional. I left the store very happy
8 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Miriam. Thank you for your review for Michael. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good to see Mike after 2 years
Good to see Mike after 2 years. He was very helpful and friendly. Made me feel like a valued customer
4 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Mark,
It's lovely to hear Mike has made you feel valued. Thanks for taking your time to share.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Mike gave me a 5 star service today
Mike gave me a 5 star service today, I came in to get my pac code but he gave me a deal I was happy to recommit with Vodafone.
2 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Rosinei,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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