I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Ver mais
A empresa respondeu
Localização
Alterar localização130 High Street, Eltham, SE9 1BJ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Ver mais
A empresa respondeu
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
A empresa respondeu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Eltham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
130 High Street, Eltham, SE9 1BJ, London, Reino Unido
5,0
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Josh at Eltham high st brunch was…
Josh at Eltham high st brunch was amazing !!! Thank you
14 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Daniel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The customer service was great as usual…
The customer service was great as usual in this branch. Demi, the sales person, was incredibly helpful.
I do a lot of online stuff but changing phones and contracts is daunting. She made the whole experience easy. It just shows the value of face to face contacts.
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Sabine,
It's great to hear your feedback, and about your recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service from demi and josh
Amazing service from demi and josh! Sold me a new plan and helped me out thank you so much
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful! Demi was friendly and welcoming and helped ressolve an issue that had been ongoing for over a year that customer services could not help with over the phone when asked for help multiple times! Very pleased with my new purchase also!
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi there,
Thanks for taking the time to write such a great review! We're delighted that Demi was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Demi was so so helpful with sorting out…
Demi was so so helpful with sorting out my new data plan. She made sure that I was on the right plan that would fit my lifestyle and also be better economically. Such a great experience coming in and being welcomed and helped to such a high standard. Thank you Demi!
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Amelia. Thank you for your review for Demi. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike was very helpful in upgrading my…
Mike was very helpful in upgrading my phone. Explained everything perfectly and managed to save me some money! Thank you Mike
21 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hello, Aaron,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh was amazing helped me and my…
Josh was amazing helped me and my daughter went above and being, so patient and explained everything so clearly. Will definitely bring my friends and family into see Josh. Thank you - eltham store London
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
This store Customer specialist Demi 👌🏻🫰🏻
This store Customer specialist, her name DEMI from Eltham London was Super Expert and smart and friendly !! Manager potential really Cheers 🥂
26 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Tone. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
An excellent customer service from…
An excellent customer service from demi, transfered all my data to the new phone? And ready to go
10 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Linda,
This is a great review for Demi. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
What a pleasure
What a pleasure it was to be served by Kim at Eltham Vodafone. Friendly, funny and helpful. Kim answered all my questions and sorted my family telecommunication needs. Awesome service would reccomend, and I have confidence that if I have a queries Kim will sort it. Thanks Kim.
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hello, Craig,
It's great to hear about the positive experience which you had with Kim in our Eltham store, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
I was served by Kim from Eltham
I was served by Kim from Eltham. The customer service was amazing. My questions were all answered and I was provided with a new contract. I was recommended the best deals and had a very positive and friendly experience.
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hello, Isabella,
It's always our aim to provide our customers with a great service, so it's wonderful to hear that Kim delivered. We appreciate you taking the time to leave a review.
Kim was amazing
Kim was amazing. She was very helpful and efficient. She sorted out my contract after i wanted to move it from another provider.
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hello, Hannah,
It's great to hear about the positive experience which you had with Kim, and we appreciate you leaving your feedback on the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Montana the young lady who served me at…
Montana the young lady who served me at Vodafone Eltham branch was extremely helpful and very professional in helping me update my SIM card and transition over to Vodafone.
Very polite and extremely helpful and her team colleagues was also very helpful on the day of my visit Saturday 06/07/24.
Thank you Montana for all your assistance and advise.
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Massive thank you to Demi for helping…
Massive thank you to Demi for helping me with my upgrade! Great service and a lovely smile
2 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Khyle thanks for your lovely feedback for Demi. It's always great to see when our team are able to help.
Thanks, The Vodafone Social Media Team
I was served by Montana in Vodafone…
I was served by Montana in Vodafone Eltham when I updated my phone to a Samsung S24. She was very pleasant , friendly and helpful and took me through the use of my new phone. I couldn't have hoped for a better retail experience. Many thanks.
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Philip,
Thanks for sharing your fabulous feedback for Montana. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Mike helped me with my purchase
Mike helped me with my purchase. Made it quick and simple. Very happy with the service received and will be telling all my friends and family to join Vodafone. Thank you Mike.
19 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Hannah,
This is such an amazing review for Mike. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Montana extremley helpful and very…
Montana extremley helpful and very nice. Very patient with my questions. Top quality service
17 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Jeffrey,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Demi was really helpful today and…
Demi was really helpful today and managed to sort out all of my needs definitely recommend
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Foley. Thank you for your review for Demi. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi was really helpful and was able to…
Demi was really helpful and was able to work really well with me and what I needed thank you
14 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Peter,
Thanks for sharing your fabulous feedback for Demi. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mike the store manager was exemplary
Mike the store manager was exemplary. I was impressed with his knowledge and his ability to find a solution which suited my needs. Very professional, friendly and efficient. A credit to Vodafone’s business. I wish more customer facing employees demonstrated some of these skills.
7 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Lynette. Thank you for your review for Mike. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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