Holly was very helpful although I originally went in to Ely to buy earbuds which weren't available in store, she advised good places to buy. She also found me a great deal as my contract was coming to... Ver mais
A empresa respondeu
Localização
Alterar localização19a High Street, CB7 4LQ Ely, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Pleasant lad, I gave him 1 number wrong my account number but he told me don't worry as he asked me a couple of questions then he found my account. Told him next month 24 contract is Ending. He was ve... Ver mais
A empresa respondeu
Special Thanks to Thea in the Ely Vodaphone branch today who provided great support and guidance to arrange the best plan for an additional SIM for my daughter’s first phone. You were so friendly and... Ver mais
A empresa respondeu
I had a fantastic experience being served by Holly at the Ely stop. She was friendly, professional, and incredibly helpful throughout. Holly took the time to understand what I needed, explained everyt... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ely
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
19a High Street, CB7 4LQ, Ely, Reino Unido
4,8
Excelente
132 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ana -good service
25 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi Zina,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
great service
25 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi Daniel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone Ely - great service
I called in for help to access my account - walked out with a new plan with better facilities - and cheaper!
Full marks to the team - courteous, friendly, adept.
Full marks to Harry - thank you!
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi, Arthur.
It's great to see your kind words for Harry. We really appreciate your review.
Thanks, Vodafone Social Media Team
Anna was really helpful and answered…
Anna was really helpful and answered all my questions and solved my problems.
A delightful young lady and a credit to Vodafone.
14 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi Jon. Thank you for your review for Anna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy customer
Jafar is very helpful, and sorted out both my contracts. He’s a credit to your company. Thank you
12 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi Amanda,
Thanks for the great feedback for Jafar. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Great service from our assistant who when that extra bit to help us .
Great service from our assistant who looked after us really well and she couldn’t do enough for us as we chopped and changed a few times what we wanted, but she showed us all the options and was really good . The assistance name was. AMA who was excellent.
8 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Visited the Ely store today
Visited the Ely store today, terrible customer service.
One staff member was arguing with a customer and the staff member serving me was more interested in listening to this conversation,
Didn’t listen to what I was saying, was constantly looking around totally uninterested.
Got up and walked out in the end.
Was a loyal Vodaphone Customer now moving to Sky Mobile.
7 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi Mark,
This is not the behaviour we expect from our agents and we absolutely want to look into this further and get it raised to the store manager.
So we can help put this right, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
As the face of Vodafone, Thea, the adviser was great.
I had the strong sense that the advisor, Thea, really was looking to find me the best deal. She reviewed my past data usage in detail and made very helpful observations and suggestions. I would trust her advice.
20 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Ely
Hi there,
Thank you for your review. I’ll be sure to pass on the feedback for Thea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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