Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone
A empresa respondeu
Localização
Alterar localização16 Market Street, TR11 3AF Falmouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Ver mais
A empresa respondeu
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Ver mais
A empresa respondeu
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Falmouth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
16 Market Street, TR11 3AF, Falmouth, Reino Unido
4,9
Excelente
252 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gryff was very helpful with our…
Gryff was very helpful with our business contract and sorted out the new phone with great knowledge and advice
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Harri sold me a brand new phone after…
Harri sold me a brand new phone after my had stopped working.
He was super patient and took his time explaining everything to me and made it very easy to sort the whole process. Excellent service
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Such an easy upgrade made in store
Such an easy upgrade made in store, had clear information and phone was all sorted out for me.
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Falmouth
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into falmouth vodafone to sort…
I went into falmouth vodafone to sort out internet for my house jack was very helpfull he sorted it nice and fast even with the systems pulling him back and being turd
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi. We're happy to hear that you had a positive experience setting up your internet. We appreciate your acknowledging the effort to provide fast assistance despite system challenges. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service as always
Excellent service as always. Visited this store multiple times and will continue to use. Always friendly and knowledgeable. Would highly recommend.
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi. We're happy to hear that you consistently receive excellent service at our store. We appreciate your continued patronage and recommendation. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly upgrade my…
Very helpful and friendly upgrade my contract, sim only for my daughter and broadband saving me money excellent service thank you
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Harri was a great attendant and…
Harri was a great attendant and explained everything very clearly
14 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service
Great service. Staff were very friendly and very knowledgeable.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Falmouth branch
Gryff was great at helping me choose an appropriate phone and contract
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, explained the whole process and a great attitude
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gryffyn was super nice and helpful
Gryffyn was super nice and helpful, was a pleasure to have him so help us out. He made everything work smoothly and set me up with my new phone immediately
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Rob,
Thanks for the lovely review and fantastic support for Gryffyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Called into Vodafone Falmouth whilst on holiday to change my contract to a more reasonable amount. Spoke to Jack who was extremely helpful & sorted everything out for me.
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Penny
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Received a very helpful and patient…
Received a very helpful and patient service from Gryffyn-day - I felt I had plenty of time to ask questions and get a product and service that was right for me. Really appreciate the time taken - thank you!
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Absolutely insanely amazing top service…
Absolutely insanely amazing top service here from Gryffin in Falmouth. Genuinely completely sorted out from the original problem we came in with, to then also having all my children's phone's organised, updated when we didn't even know we could or needed to. The most relaxed, informed and easy to talk to guy I've experienced in over 20 years of being with Vodaphone.
26 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Emma,
Thanks for the lovely review and fantastic support for Gryffin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgable
Knowledgable, friendly, helpful. Thank you Gryffyn!
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Jack and Luke were very patient…
Both Jack and Luke were very patient and helpful. 10/10.
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Thank you for sharing this with us Sarah and well done to Jack and Luke!
Vodafone Social Media Team
Assistant Jack explained everything…
Assistant Jack explained everything extremely clearly and with enthusiasm!
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Jim,
Thanks for the lovely review and fantastic support for Jack. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service as usual
Excellent service as usual. Gryffyn-day is always helpful and very knowledgeable.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Gryff was really helpful. Showed us various options and helped by to save a bit of money so very happy.
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Nicki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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