Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Ver mais
A empresa respondeu
Localização
Alterar localização16 Market Street, TR11 3AF Falmouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Megan, did wonderful job at settting up my phone and that of my sons. She was very knowledgeable and helpful. And made the process as fast as possible
A empresa respondeu
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Ver mais
A empresa respondeu
Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Falmouth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
16 Market Street, TR11 3AF, Falmouth, Reino Unido
4,9
Excelente
253 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Gryff was really helpful. Showed us various options and helped by to save a bit of money so very happy.
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Nicki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gryff and Luke were extremely…
Gryff and Luke were extremely professional and helpful
26 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff in the Falmouth store have…
The staff in the Falmouth store have been nothing but polite, professional and extraordinarily patient - exemplary service, thank you.
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack
Jack was extremely helpful with renewing contracts, friendly and explained the options very clearly.
17 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sorted out all the issues I had had…
Sorted out all the issues I had had previously with upgrading, very seamless service. New contract sorted. Very professional, friendly service overall.
12 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Falmouth
Hey Stephan,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gryff was absolutely great at sorting…
Gryff was absolutely great at sorting out my additional handset and contract after it being messed up in the Truro branch explained everything was so helpful and friendly
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was fantastic
Luke was fantastic. Got everything sorted helped me with clear guidance. Much appreciated.
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Thank you for the review,
Vodafone Social Media Team
Really satisfied very helpful and…
Really satisfied very helpful and informative took time to explain everything really good not rushed which made a very comfortable meeting. Luke was excellent.
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
We appreciate your positive feedback regarding the time and care taken to ensure a comfortable experience.
Thanks,
Vodafone Social Media Team
Fab Falmouth store staff
Falmouth store staff Gryff and Jack were very helpful, sorted me out with my new phone and a great tariff. I've been a Vodafone customer for 25 years, and I felt valued for that in this store.
20 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Nicki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful,friendly and professional
Very helpful,friendly and professional. Thank you for solving my issues and the upgrade
12 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke has been very helpful and helped…
Luke has been very helpful and helped me with my WiFi and phone
9 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey John,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful couldn't have…
Luke was very helpful couldn't have asked for anything better
8 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Penwithian,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in and spoke with Gryff and Luke…
Went in and spoke with Gryff and Luke they helped me sort my phone out very helpful and efficient
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Jameel,
Thanks for the lovely review and fantastic support for Gryff and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Internet rate
We came in to sort out my internet price to get a better deal and gryff who served us was very helpful and managed to get a better deal
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and fast
11 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Richard,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Falmouth
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was able to get a SIM card sorted…
I was able to get a SIM card sorted despite my unique circumstance of being an American with a German SIM card.
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Falmouth Store Experience
Was served by Gryff and Luke, such an easy process and amazing customer service! We had a really good laugh and a great experience all round, couldn’t recommend the Falmouth store enough.
25 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey there,
Thanks for the lovely review and fantastic support for Gryff and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gryff was super helpful sorting out my…
Gryff was super helpful sorting out my phone and making it run correctly
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Michael,
Thank you for the wonderful review and the fantastic support for our store agent, Gryff.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.