Vodafone UK - Fareham Opiniões 

169
•
TrustScore: 5 em 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I always go in store for phone transfers and the service is always first class. Could not be happier! Alex was reassuring and talked me through the whole thing and Carl was really friendly and helpful... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful, friendly, chatty chap. Made the whole experience enjoyable and easy. Very informative and explained everything in simple terms.

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(169)

42 962 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy and friendly service.

16 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Dave,

We love to hear it! Thanks for your 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Charlie was very helpful and…

Charlie was very helpful and knowledgeable.

8 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Rebecca,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex was great

Alex was great, made everything really easy, best upgrade process I’ve had

6 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jimi


Jimi, was very helpful and very knowledgeable.
Totally pleased with our purchase today.
Thank you.

2 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Thanks for your review Christopher. It's great to hear Jimi took the time to explain everything for you and you're so happy with your purchase.
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

New phone

The service I received today was excellent.
Kind gentleman very knowledgeable and made sure I understood everything about my new phone. A credit to your company

26 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hello, Anthony,

Thank you for writing in a review about the service you received. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you've had from us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Have used Fareham vodafone on numerous…

Have used Fareham vodafone on numerous occasions, and found them extremely helpful, especially Jimi who goes the extra mile to make sure I understand everything, always better than a phone conversation, will keep on using Fareham walk in..👍

26 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hello, Wayne,

It's lovely to hear that you received a great service from Jimi! Thanks for taking the time to provide feedback on your experience in store.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service and all aspect of new…

Excellent service and all aspect of new contract explained clearly. Thank you James

5 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Patricia. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

iPhone wasn’t turning on

What was a major problem sorted in a few minutes. Without any hassle. Kai was great

11 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi, I'm glad to see Kai was able to get everything sorted for you😊
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Just brilliant!

Many thanks to Charlie & Klaudia in the Fareham store. Brilliant service and very knowledgeable. Also incredibly patient and happy to answer all my questions.

10 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Lynn,

It's lovely to see you had such a positive experience with Charlie & Klaudia. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex helped me out with my upgrade and…

Alex helped me out with my upgrade and made everything as clear and easy as possible

4 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Sheila,

Thank you for your review! We're glad Alex was able to help and provided a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly service …

Assistant was very friendly knowledgeable and helpful.

3 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Carol,

Thanks for the great feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Albie was very helpful very polite and…

Albie was very helpful very polite and made us feel that we were not a nuisance

29 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Carol

It's great to hear about your recent experience and feedback for Albie. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

12/04/24

Friendly, helpful staff
Listened to what needed, found best option for me and executed same day.

12 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Kimberley,

Thanks for taking the time to share your feedback! We're so happy you had a great experience and you found the perfect deal.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kal was so helpful went that exter…

Kal was so helpful went that exter mile explaned every thing so clearly. Just want to say a big thankyou kal What a lovely young mail .

8 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Jan. Thank you for your review for Kal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jake in store in Fareham was super…

Jake in store in Fareham was super helpful!! Got a great deal thanks :)

12 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Nicola,

It's great to see your kind words for Jake. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Upgrade on two iPhones completed with…

Upgrade on two iPhones completed with the help of Charles who really new his stuff and made the whole process seem less was thinking of moving to a different supplier this time but glad I didn’t as vodaphone have much better service and are really customer focused. Well done.

9 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Tim,

It's lovely to see you had such a positive experience with Charles. This is absolutely what we aim for! Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service at Fareham branch

Came in to Fareham branch, as hearing aids would not pair to phone. Alex investigated and reset the correct permissions on the phone and it now works perfectly. Would highly recommend this branch and especially Alex, who is a highly competent technician.

26 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Neville,

Thanks for taking the time to review, and share this great feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very very helpful team

We came in with a rather large issue with the account, Alex, Jimi and the team were very very helpful, trying everything that they are able to do on their system. When this didn't eventually work, they have aided us in escalating the issue to different departments to try and get the issue resolved - even though we have had to go to multiple different departments above them and come back to the store several times

24 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Keeley,

Thanks for taking the time to leave a review and feedback for the team, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Excellent services.

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend using this branch.

22 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi Mark. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodaphone Fareham

Helpful and friendly staff

9 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Thanks for your awesome feedback Tania, it's great to see our team in Fareham made such a good impression. Thanks again, The Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais