I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver mais
A empresa respondeu
Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver mais
A empresa respondeu
Jimmy Alex and Charlie were extremely helpful in setting up our new phones. They were very patient and helpful I would like to say thank you for your service
A empresa respondeu
Vodaphone have been very helpful in getting me the best contract for the best price and Alex has helped me set up my new phone ver efficiently.
A empresa respondeu
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jimmy Alex and Charlie were extremely helpful in setting up our new phones. They were very patient and helpful
I would like to say thank you for your service

Resposta da Vodafone UK - Fareham
Customer service excellent. Alex was very efficient and explained everything very well. He also has a very pleasant approach. A very good employee.

Resposta da Vodafone UK - Fareham
Vodaphone have been very helpful in getting me the best contract for the best price and Alex has helped me set up my new phone ver efficiently.

Resposta da Vodafone UK - Fareham
Alex was very helpful and pleasant.

Resposta da Vodafone UK - Fareham
Alex was very knowledgeable and helped us through 2 upgrade orders

Resposta da Vodafone UK - Fareham
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmosphere. Really nice to see somebody enjoying their work great customer service. I would highly recommend this company. The staff were all very friendly. exceptional service 

Resposta da Vodafone UK - Fareham
Alex and Charlie went above and beyond by helping with my issue! Highly recommended store with very helpful and friendly people!

Resposta da Vodafone UK - Fareham
Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any problems and the Fareham team have always been top dollar. Thank you.

Resposta da Vodafone UK - Fareham
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to attend shop. He was kind considerate and methodical checking my id so I could add my current number in order to cancel through Customer service. He also showed a good knowledge of procedures and advised if there were any further problems to come in and see him. Would definitely recommend using this branch and asking for Jake he is an asset to The team.

Resposta da Vodafone UK - Fareham
My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.
Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!
Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.
Thank you Jimi - Angela 💙

Resposta da Vodafone UK - Fareham
Carl was very helpful today. Ensured that I got the best deal possible within my budget

Resposta da Vodafone UK - Fareham
carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.

Resposta da Vodafone UK - Fareham
Charlie was a briliant help alround

Resposta da Vodafone UK - Fareham
Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.

Resposta da Vodafone UK - Fareham
Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.

Resposta da Vodafone UK - Fareham
Alex was brilliant great service

Resposta da Vodafone UK - Fareham
A fantastic experience in the Fareham store - thank you Alex first your superb service!

Resposta da Vodafone UK - Fareham
We always get excellent service and help with our problems

Resposta da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.