Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.
A empresa respondeu
Localização
Alterar localizaçãoUnit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... Ver mais
A empresa respondeu
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... Ver mais
A empresa respondeu
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Glasgow Braehead Centre
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, Reino Unido
4,8
Excelente
180 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was in store today and was assisted by…
Was in store today and was assisted by Waseem. He was extremely helpful and gave us a very good deal. Very happy with the customer service today as we have been trying to sort this contract for a number of months.
10 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Ellice. Thank you for your review for Waseem. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 a happy customer
Waseem made the whole experience of upgrading my phone very easy. He worked out the finances and got me a great deal. He transferred all the information from my old phone. His expertise made the whole process a pleasure. As a long time Vodafone customer I am again very happy.
9 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi. Thank you for your review for Waseem. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service Waseem
The staff member Waseem helped me out today. He was polite, helpful and patient with me as the system was taking longer than usual to operate. Thank you Waseem for your help and for kindly rewarding me with a Costa Coffee code! Great customer service and would be happy to return again :)
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Leah,
This is lovely feedback for Waseem. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Served today by Nathan Braehead…
Served today by Nathan Braehead endless patience and fabulous customer service definitely be a customer there in the future. Thanks Nathan
15 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Sarah,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Resposta da Vodafone UK - Glasgow Braehead Centre
Thanks for the great review, Jacqueline. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathan and Sayra were great!
We were having troubles with 3 and sayra had sorted us out with a good deal. Nathan was then helping us transfer all of the data. Great service
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Eileen,
Welcome on board! It's lovely to see you had such a positive experience with our team. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Thanks for your review, Audrey. We appreciate it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy customer.
No pressure sales. Just knowledgeable honest advice.
Nathan was excellent guiding us through our various options.
I will be happy to recommend Nathan and Vodafone Braehead to anyone needing “words of wisdom” about mobile phone contracts.
1 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Eric,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was fantastic and spent the…
Nathan was fantastic and spent the time with me to fix my phone fuly after the technical team online advised I needed a new phone
He is a true asset to the voadfone store in glasgow breahead
26 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Lesley,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Alia was amazing
10 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Carol,
Thanks for your 5-star review for Alia. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vito was most helpful
Vito was most helpful, courteous and polite. It was a pleasure dealing with him.
3 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Sarah,
Thanks for your review and feedback for Vito.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathans had excellent customer service
Nathans had excellent customer service
3 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Brian,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathan was very helpful with my upgrade
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Susan,
Thanks for reviewing and sharing this feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy phone user
Helpful member of staff. Alia in Braehead. Managed to reduce costs on phone and Broadband. Happy customer.
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Johann,
Thanks for taking the time to write such a great review! We're delighted that Alia was able to get you a better deal! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Polite, clear, effectiveqqwq wee
Polite, clear & effective, making the potentially daunting change of network & handset a pleasure
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Brant. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samaira could not have been more pleasant or helpful, a real credit to your organisation …
Samaira could not have been more helpful and dealt with our request in an extremely efficient and pleasant manner.
She is a credit to the organisation and her skills leave nothing to be desired.
All in all for us (both over 80) the experience was first class with all questions answered fully and clearly.
A lovely lady.
Thank you.
3 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Norrie!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Staff not uploading complaint
I have been in the shop 9 times since getting 2 new phones . Each time they said we will raise a complaint. Andway when i go back in again theres nothing on computer .. how helpful is that .well today my daughter made sure it was logged the guy who did it today was so caring . Did the job because we got a email from vodaphone . Any i wont name the people .but i will say . She told me she put complaint in and when the guy ask her today she said no she didnt do it . Your lies in the shop will catch up with you all . Thank you to young man today who did put complaint forward .
21 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Carolann! I'm sorry to hear about your experience with us. If you'd like to check on the status of your complaint, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, a member of the team would be happy to help. Vodafone Social Media Team
Thank you 🤗
Thank you 🤗
Excellent customer service, this really made a difference to my choice of providers, the agent Samaira was very helpful, patient and understanding when it came to all my questions, she definitely would make a great manager.
7 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Lynne. Thank you for your review for Samaira. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Painless experience.
Mira was extremely helpful in sorting a problem with my existing phone. I wanted to replace my wife's i phone and Mira explained the options and prices expertly. We chose a new phone and data was transferred. First class service.
6 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Robin,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathan was lovely to speak with and very helpful. It’s nice to be able to have a giggle while getting my issue dealt with. He offered me options so I could make an informed choice.
Nathan was lovely to speak with and very helpful.
It’s nice to be able to have a giggle while getting my issue dealt with. He offered me options so I could make an informed choice.
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Harry,
It's lovely to see you had such a positive experience with Nathan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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