I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... Ver mais
A empresa respondeu
Localização
Alterar localização2 Southgate Street, GL1 2DH GLOUCESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Ver mais
A empresa respondeu
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... Ver mais
A empresa respondeu
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Gloucester Southgate
Escrito pela empresa
Informações de contacto
2 Southgate Street, GL1 2DH, GLOUCESTER, Reino Unido
4,9
Excelente
528 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kellie was very helpful and jolly
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Steve,
This is such a great review for Kellie. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Crystal was so helpful and kind during…
Crystal was so helpful and kind during our visit to Vodafone to re new our contracts. She was informative, fast and so kind with our 2 year old daughter. Would highly recommend visiting her.
13 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Brogan,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Data transfer Tom was so helpful as iam…
Data transfer Tom was so helpful as iam not too good with technology, he did transfer then checked with me I could use phone as before .Tom is a real asset to the Vodafone brand ten out of 10 service
11 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kellie in the Gloucester store was so…
Kellie in the Gloucester store was so welcoming and helpful during my experience. Although the computers were very slow, she kept me entertained with her warm personality. Kellie was able to find me the best deal and was patient with choosing plans through price comparison. Very happy with my service today
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very helpful!
Kellie was super helpful with everything I needed. She explained everything properly and made sure I was happy with everything! Chatted away and made the experience a good one!
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Becky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely wonderful service
Absolutely wonderful service, happy cheery and a perfect problem solver. All of our issue were eradicated and we left with exactly what we came for. Kellie has been faultless and a friendly face couldn’t recommend her enough. Pay rise on the cards
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Jake,
Thanks for letting us know what an amazing job Kellie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade and new phones
served by Kellie - wonderful customer service. so helpful and didn’t make me feel silly at all with all the questions i was asking. Found the best deal to suit me and my partner. couldn’t recommend enough
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Lottie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Gloucester Southgate
Thanks for your five star review, Avishka! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We met a nice and clam lady who called…
We met a nice and clam lady who called Kallie. She was so nice with us.
24 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Ashani,
What super feedback for Kallie! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top friendly service with a smile
From the moment of entering the store staff were welcoming, friendly and polite. All of my questions were answered and felt at ease. The staff know their stuff and are very knowledgeable and able to help me with purchases, contract renewal and saving money
20 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Dave It's great to see our team were so welcoming and helpful. Thanks for your feedback ☺️ The Vodafone Social Media Team
Attended Gloucester Vodafone shop on…
Attended Gloucester Vodafone shop on 14th December to enquire about mobile broadband hub the assistant Kellie who dealt with me absolutely outstanding came away very happy with service and product I purchased 🙂.
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Ricky,
What super feedback for Kellie! We appreciate you taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
It was a very nice experience I am very…
It was a very nice experience I am very happy with the service and Kellie was very nice and friendly!
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Bianca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kellie has been brilliant
Kellie has been brilliant! We came in as very disgruntled o2 customers and have left as satisfied Vodafone customers. Super helpful and accommodating, helped us to get what we needed and saved us a small fortune!
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kellie was knowledgeable and very…
Kellie was knowledgeable and very helpful. She guided me through a variety of options, clearly explaining each and ending with a phone that suited my requirements and pocket.
10 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hello, Stephen,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Kellie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Crystal was very helpful…
Spoke to Crystal who was very helpful and knowledgeable. I was looking for a new upgrade mobile phone. She made me aware of a great offer with the brand I was happy with. They didn't have stock as it was so new. She took care of everything and I'm looking forward to picking it up next week. A Christmas present to myself. I'd definitely recommend her and the store as customer service was a priority. Keep up the great work.
10 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hello,
Thanks for letting us know what an amazing job Crystal did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Kellie
9 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Sarah,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jamie got all of my stuff transferred…
Jamie got all of my stuff transferred to my new phone even though I brought it online.
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Paul. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Crystal was a great help with my phone.
6 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Maureen,
It's lovely to see your positive words for Crystal, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Victoria's excellent customer service
My Husband and I were attended to by Victoria (Vikki) She warmly welcomed us and politely communicated all the options and clarification we needed about for the phone we bought. Her customer service was 200% excellent. She was patient, empathic, friendly and understanding. Please, she should be recognises for her excellent customer service.
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Oghogho. Thank you for your review for Victoria. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zaid was great
Zaid was great, even found time to move all my stuff on a busy black Friday
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Sian,
Thank you for your review. It’s great to hear of your positive experience with Zaid. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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