I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... Ver mais
A empresa respondeu
Localização
Alterar localização2 Southgate Street, GL1 2DH GLOUCESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Ver mais
A empresa respondeu
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... Ver mais
A empresa respondeu
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Gloucester Southgate
Escrito pela empresa
Informações de contacto
2 Southgate Street, GL1 2DH, GLOUCESTER, Reino Unido
4,9
Excelente
528 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Viktoria
Viktoria was excellent and really helped me to get the phone and deal I wanted.
She was smart, funny and engaged.
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey David,
Thanks for the lovely review and fantastic support for Viktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila and Tom were fantastic so…
Soheila and Tom were fantastic so welcoming friendly and most importantly helpful. Lovely staff
8 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Jade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ikran was very helpful and wonderful i…
Ikran was very helpful and wonderful i definetly recommend
6 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Mini,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Brilliant service Kellie was very…
Brilliant service Kellie was very helpful and I left with a smile.
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie was friendly and knowledgable…
Kellie was friendly and knowledgable helping me to find a cost efficient price plan for me and my daughter
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with a broken phone and viki…
Came in with a broken phone and viki was very lovely and sorted out a new phone for me - great service
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Lorraine,
Thanks for the lovely review and fantastic support for Viki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zaid and Billy got everything sorted on…
Zaid and Billy got everything sorted on my non grandad phone. And Kelly had great service when I ordered them.
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Gary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zaid and Billy—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ikran was very helpful i would…
Ikran was very helpful i would recommend.
30 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Mahdi,
Thanks for the lovely review and fantastic support for Ikran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Invalid 12 digit number.
Work 5 day week. If weather OK will visit Southgate Street shop first thing Saturday morning. Can't get signal for your face book chat. Have recielt. Paid via debit. Have code number etc. Will take mobile in as well. Thanks for your help. Jonathan. If you can let this shop know I may be coming and the reason why.
30 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Jms,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Brilliant
Zaid has been exceptionally helpful with trading up to a new phone thank you.
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Debra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a very inviting welcome with staff…
Had a very inviting welcome with staff willing to help with a smile
Especially Crystal
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went to Vodafone Gloucester store…
I went to Vodafone Gloucester store yesterday, I was assisted by Anthony he was absolutely brilliant 🤩 very helpful while upgrading my phone. He spent a lot of time giving the best options and deals that would suit my needs. Anthony was very professional he has set a very good example of Vodafone’s customer service overall a very good experience. Would highly recommend Anthony!
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Got my phone upgraded for a great price…
Got my phone upgraded for a great price - viki and liv were very helpful
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Kellie was very helpful and we always…
Kellie was very helpful and we always wait for her…. Very friendly x
10 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi. We're happy to hear that you find our team member helpful and friendly. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila at Vodafone Gloucester was very…
Soheila at Vodafone Gloucester was very helpful, sorted me out quick with a new phone and a great deal
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi. We're happy to hear that you had a great experience and appreciate the fantastic support for our team. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
Great service - moving over from o2 and Viki was so lovely and efficient- great store
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kellie was absolutely brilliant
Kellie was absolutely brilliant! Very helpful and friendly, made my experience with Vodafone a breeze and will definitely return!
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Served by Kellie today
Served by Kellie today. Needed an upgrade on my current phone/contract. Absolutely amazing service, got me the best deal. Very friendly, great conversation. Overall such a warm and comforting experience! Walking away a very happy Vodofone customer!
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kellie was absolutely amazing and has…
Kellie was absolutely amazing and has been so helpful every time I’ve come into store.
I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and broadband which I was looking to change.
She was friendly,approachable and very knowledgable!!
3 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi. We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful, friendly, and knowledgeable while assisting you with your subscription and new deals. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.