I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... Ver mais
A empresa respondeu
Localização
Alterar localização2 Southgate Street, GL1 2DH GLOUCESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Ver mais
A empresa respondeu
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... Ver mais
A empresa respondeu
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Gloucester Southgate
Escrito pela empresa
Informações de contacto
2 Southgate Street, GL1 2DH, GLOUCESTER, Reino Unido
4,9
Excelente
528 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Viktoria was amazing
Viktoria was amazing, helped me get my current phone, wonderful experience and gave great advice
30 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Crystal was really kind and helpful…
Crystal was really kind and helpful with cancelling my broadband . She pointed me in the right direction and talked me through the step by step process for doing online .
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Gloucester store were extremely…
The Gloucester store were extremely helpful teaching me to use my new phone. Thank you zaid
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was really helpful and friendly
Tom was really helpful and friendly
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Ann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom in the Gloucester store was really…
Tom in the Gloucester store was really helpful efficient polite and friendly nothing was too much trouble
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Crystal was super helpful getting my…
Crystal was super helpful getting my sim swapped over to a different phone! so quick and easy, very grateful for the help!
28 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Avie,
This is great to hear that your SIM swap was handled smoothly by Crystal! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Gloucester Southgate
Hi Emily,
This is a great review for Jamie. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Collecting my phone and setting it all…
Collecting my phone and setting it all up was made easy By Tom in the Gloucester store
24 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Alison,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Went into store today to trade in and upgrade my phone. Kellie was wonderful and gave great service. She helped me achieve everything I wanted today. Great service
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Jade,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Zaid great customer service everything…
Zaid great customer service everything what need very helpful
16 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Tom was an absolute star today
Tom was an absolute star today, helping sort out my mobile phone issue. He was friendly, reassuring and solved my problem with ease…a real credit to Vodafone
13 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Richard
It's great to see that you had really positive experience with Tom! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kellie was very friendly and helpful
Kellie was very friendly and helpful
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi John,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jamie at Gloucester Vodaphone gave me…
Jamie at Gloucester Vodaphone gave me excellent advice and service this morning, advising me of the different options to suit my needs to upgrade my phone,he also sorted out some existing problems I had.
Thank you Jamie, you made the whole process painless.
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Victoria has been amazing and was great…
Victoria has been amazing and was great at getting me a better deal and upgrade
24 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi. Thank you for your review for Victoria. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m very happy with the service and…
I’m very happy with the service and results of the new contract and Zaid was very helpful
24 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Martin. Thank you for your review for Zaid. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom in your Gloucester store was a…
Tom in your Gloucester store was a pleasure to deal with, even at my old age he managed to make everything feel really simple
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was served by Vikki and she was…
I was served by Vikki and she was really professional and friendly and I was able to have a new phone at a great price
21 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Ivory,
Thanks for letting us know what an amazing job Vikki did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Kelly in the Gloucester…
Served by Kelly in the Gloucester branch who was amazing and got all that I wanted done.
Thank you so much
21 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Brioni,
Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you in our Gloucester Store!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful
My son and I were clueless but Ben guided us through our options and we left happy that we had the right phone for us.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hi Leanne, it's great ot hear Ben was able ot make the process as simple as possible. All the choice out there it can be a little daunting, so it's great Ben was so helpful. All the best, The Vodafone Social Media Team
Young lady member of staff could not do…
Young lady member of staff could not do enough to help. Very knowledgeable listened to our problem and advised accordingly
12 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.