We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Ver mais
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Localização
Alterar localização5 Southgate, HX1 1DL Halifax, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Ver mais
A empresa respondeu
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Ver mais
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I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Halifax
Escrito pela empresa
Informações de contacto
5 Southgate, HX1 1DL, Halifax, Reino Unido
4,9
Excelente
210 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Halifax Vodafone store
I paid a visit to the Vodafone store in Halifax, as I was visiting a friend. I had an issue with my phone. I was greeted by the store manager, Sharon.
Sharon was able to re boot my phone and asked if I was interested in an upgrade. I asked if she could get me a better deal on my broadband. Sharon looked into this and managed to get me a cheaper deal. My phone was due to an upgrade, which I was happy to explore and upgraded, as Sharon secured a good trade in price for my current device.
Sharon was very helpful, she explained everything regarding my upgrade and my broadband.
Extremely professional and would recommend this store for great customer service.
6 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Sabah,
Thanks for the lovely review and fantastic support for Sharon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
10/10 for Danyal at Vodafone (Halifax)
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal.
He also sorted my husband out with a new phone and, again, an excellent deal.
Lovely and pleasing manner.
Thank you, Danyal
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Stephanie,
Thanks for the lovely review and fantastic support for Danyal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Extremely helpful. Went above and beyond to help fix the issue with my phone.
4 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Georgina,
Thanks for the lovely review and fantastic support for Team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Halifax
Hey Lynda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lovely lady really helpful and really…
Lovely lady really helpful and really polite.
1 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Michaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited the Halifax branch today as…
We visited the Halifax branch today as my mum was looking for a new contract. We were served by Kirsty and she was very helpful explaining the various deals. It was very hot in the shop for all of us but Kirsty was very professional and my mum is happy with her new contract. Thank you Kirsty
12 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Jane,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady in the store was first class
The lady in the store was first class. We had been to a couple of other stores and tried to keep my son’s number but it was too much trouble for them all. Not this lady. She went through it all painstakingly to keep his number. She also got him a cracking deal on his sim. The ladies name was Kirsty I think in the Halifax store. What a true professional.
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Taz was really helpful and talked me…
Taz was really helpful and talked me through my new deal for sim and phone
22 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visit on 17th April
The advisor, Lisa, was helpful and informative and did not use pressure tactics
17 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kirsty (and I think the other lady was…
Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navigate phones. As well as being incredibly down to earth and taking care to get us the best deals.
These ladies deserve a pay rise!! Thankyou ladies
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kirsty was an absolute gem
Kirsty was an absolute gem. Sorted me out while being funny and easy to get along with. Top service
10 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone and broadband
Sharon went out of her way to sort out the phone contracts and broadband, even getting a good discount. 10/10.
5 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Halifax
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lisa was very helpful just needed a cup…
Lisa was very helpful just needed a cup of tea
16 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kirsty was amazing
Kirsty was amazing, got me best deal and what an amazing team. Highly entertained
10 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Taz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kirsty at the halifax store was lovely…
Kirsty at the halifax store was lovely and freindly will be asking for her to help me in the future and you should definitely consider her for store manager 😀
6 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Liam,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tasmia was an absolute star
Tasmia was an absolute star. As soon as I sat down, she had me howling and looked after me. Couldn't have asked for more.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Kirsty
Great service by Kirsty. Very informative and patient. Would come back and see her again. Halifax store really helpful.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Chris,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The online Vodaphone support has become…
The online Vodaphone support has become rubbish. 1. They did not recognise the card I used many times to top up online, so my payment didnt go through. 2. No reason was stated online. 3. The support agent spoke with such a strong accent that I could not understand him - he said "is it your only phone number?" refused to explain why he asks, was rude, - and when I called again, since this one dropped the line, another agent asked "are you the OWNER of this phone?" which at least made sense. 4. but she still could not see that I d used that card numerous times to pay for thos number. 5. again, after this conversation the payment failed, she proposed me to go to the store on foot for topping up
16 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Tanya,
I’m really sorry to hear about your recent experience, it’s absolutely not the level of service we want anyone to have. Thank you for taking the time to share this, and I completely understand how frustrating it must have been to repeat yourself, face long hold times, and not feel listened to.
If you’re open to it, I’d love to help you here and make things right. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone.
You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Kirsty helped me upgrade my phone at…
Kirsty helped me upgrade my phone at such a low price and made it very clear and understanding, making my experience feel at ease and enjoyable.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Alice,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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