I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jalen was excellent when handling my upgrade request. He walked me through the entire process and helped me pick a plan and phone that suited my needs. Great experience
A empresa respondeu
I came in to buy a new phone and an airtime plan - the staff were very friendly and had great attention to detail. The staff member in particular Jalen helped me find a plan best suited to my needs :)... Ver mais
A empresa respondeu
Sahire has been great helping me upgrade my phone today
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hanley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
674 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
John was really helpful and friendly…
John was really helpful and friendly made everything nice and simple
17 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amenah provided excellent service
Amenah provided excellent service , all issues solved , very kind and friendly
17 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hi Arthur, thank you so much for your wonderful review and the amazing support you’ve shown for Amenah, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went into store as contract ended
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device and plan...thank you.
17 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Christine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I looked in store today and Jess was…
I looked in store today and Jess was really helpful. I will be back soon to arrange add ons to my current plan.
16 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Max,
Thanks for the lovely review and fantastic support for Jess. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable.
Our rep Jess was really helpful with being pushy. She understood our needs and catered for them perfectly.
Great experience start to finish
16 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hanley
Hey Sidwayne,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul gives excellent service i would…
Paul gives excellent service i would recommend him any time i have been with 3 24 year's i allways go to Paul he gives me pess of mind thank you Paul
14 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Mr. Williams,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service from Ryan
Had an issue with my upgrade- couldn’t resolve the issue through livechat or over the phone. Went in store and Ryan resolved it straight away -great customer service
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Ruby,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam Hanley stoke-on-trent
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and bright .Seriously give this guy a promotion or some other company will steal Him 👍
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Simon,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan upgraded phone and moved…
Served by chan upgraded phone and moved stuff over very happy
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was helpful and he got a good…
Iftab was helpful and he got a good costumer service skills and very professional and very polite. Iftab keep the good work you are amazing person.
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Iftab was brilliant today
Iftab was brilliant today. He solved connection issues with my wife’s business account and got us quicker broadband at home for less than we currently pay. Brilliant sales rep and a brilliant result.
Thanks
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Kristian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by chan
Served by chan - upgraded my phone moved my stuff over sams day and really happy with it thank you
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hi Alex, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Paul in the store went above and…
Paul in the store went above and beyond. Top marks
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Jenny,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to get a new phone after work…
Went in to get a new phone after work today and was looked after by a lovely man called Sam. Helped me get a brand new phone and contract and also upgraded me to a brand new watch after we got chatting. Really helpful and chatty and great experience overall.
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Lauren,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam sorted my phone out
Sam sorted my phone out, great addition to your store
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision much more easier. The Hanley branch staff were all accommodating and helpful too.
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Andrea,
Thanks for the lovely review and fantastic support for Munyaradzi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Came into store today to get a new phone, Bari helped me to get a great deal and a new phone and watch.
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
Hey Kath,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks!
Served by Bari. Friendly and showed great customer service😊
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
"Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Got served my sam for a new phone
Got served my sam for a new phone. Took care of everything! As always sam youve been amazint, thank you
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Hanley
"Hey Martyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
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