I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Ver mais
A empresa respondeu
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Ver mais
A empresa respondeu
Called in to ask about contract as travelling abroad. Bari was very helpful, professional and friendly. Explained everything in detail answering my questions. Sorted a deal on my contract. Thank you
A empresa respondeu
Iftab was great, very friendly and informative. He went above and beyond to help and has brilliant customer service skills, not too sales’y
A empresa respondeu
Sahire has been great helping me upgrade my phone today
A empresa respondeu
Escrito pela empresa
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Adam provided great service and got my phone all setup

Resposta da Vodafone UK - Hanley
Iftab was great, very friendly and informative. He went above and beyond to help and has brilliant customer service skills, not too sales’y

Resposta da Vodafone UK - Hanley
Amenah was excellent and I’m really happy with my order

Resposta da Vodafone UK - Hanley
Called in to ask about contract as travelling abroad. Bari was very helpful, professional and friendly. Explained everything in detail answering my questions. Sorted a deal on my contract. Thank you

Resposta da Vodafone UK - Hanley
Paul was really helpful, very polite and knowledgable.
I would recomend Vodaphone as a company and Paul as an assiatant.

Resposta da Vodafone UK - Hanley
Phone upgraded today with Adam, excellent service and very patient. Thank you for your help

Resposta da Vodafone UK - Hanley
Amenah was extemely helpful great service

Resposta da Vodafone UK - Hanley
Ryan was brilliant, he was really helpful and made it so simple for upgrading and changing things over. It really was brilliant service

Resposta da Vodafone UK - Hanley
My experience was brilliant and Iftab has been a wonderful advisor .
He was very helpful

Resposta da Vodafone UK - Hanley
We went in with a problem with our broadband. Iftab was more than helpful with this, he told us how to get this resolved and helped us with our data and hotspot on our mobile phones. Iftab was friendly helpful and polite all through our visit!! Thank you Iftab

Resposta da Vodafone UK - Hanley
I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my current contract clearly, and showed me that it was still active. He was very professional, patient and helpful throughout, and made sure I understood everything before I left. I really appreciated his excellent customer service and the way he took the time to help me. Thank you, Munya! ⭐⭐⭐⭐⭐

Resposta da Vodafone UK - Hanley
Ryan is a very attentive and considerate person❤️ I wish people like him worked in every public service role❤️ Thank you once again for the work you have done❤️

Resposta da Vodafone UK - Hanley
Paul delivered excellent customer service today when I went in to sort out the new iPhone 18 max

Resposta da Vodafone UK - Hanley
Sahire has been great helping me upgrade my phone today

Resposta da Vodafone UK - Hanley
Very happy about the service I received from store today, Munya was the advisor who attended to me for my upgrade and would like to say I’m very pleased wnd happy with the kind of service I received

Resposta da Vodafone UK - Hanley
The experience was very good.Amenah was really really helpful.

Resposta da Vodafone UK - Hanley
Excellent service very pleased with amenah

Resposta da Vodafone UK - Hanley
Sam gave great advice for the upgrade and found the right plan.

Resposta da Vodafone UK - Hanley
I visited the Vodafone store in Hanley to renew my SIM-only contracts and was assisted by Iftab. He was very professional, friendly, and extremely helpful throughout.
He explained the available deals clearly and made the whole process simple and straightforward. I was very happy with the service and decided to renew both of my accounts for another 2 years.
Thank you, Iftab, for the excellent customer service and great work. It was very much appreciated!

Resposta da Vodafone UK - Hanley
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