Brodey and Tom were a super DUO!!!! after struggling with my internet for many moons, those glorious fellas swooped in and fixed all my qualms in the store. Like glistening knights they listened... Ver mais
A empresa respondeu
Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Brodey and Tom were a super DUO!!!! after struggling with my internet for many moons, those glorious fellas swooped in and fixed all my qualms in the store. Like glistening knights they listened... Ver mais
A empresa respondeu
I found the service from Vodafone today was amazing very welcoming and enthusiastic about their services and products . Provided me with a great Broadband deal saving me around £40 per month than... Ver mais
A empresa respondeu
I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Ver mais
A empresa respondeu
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Reino Unido
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I was very pleased to have received some excellent help from Alex at Harrogate Store on 8th January for the renewal of my mobile Contract and broadband Contract!
Although Alex was a new member of staff at that store, he was very knowledgeable, helpful, patient and professional throughout the process!
Alex had kindly offered me a discount for my two Contracts to reflect my loyalty to Vodafone for the last 23 years being with them!
I didn’t prefer to keep a free feature on my mobile Contract for 3 months in case I might forget to cancel it before 3 months is due. Alex had kindly helped me cancel that free feature there then giving me a peace of mind!
I was extremely impressed with Alex’s professionalism and super efficiency!
Tom had recommended a faster broadband with a booster with an emergency dongle which sounded a better package than my previous broadband since I couldn’t get a signal in my bedroom being further away from the router in the lounge.
Matt had patiently helped Alex and me with necessary procedures which was very important to speed up the process before my parking time was due!
What a wonderful team work at this store!
After signing the two new Contracts on that afternoon, I had received a set of three pieces of the new broadband at home the very next day!
What a super fast service from Vodafone! Very impressive!
But unfortunately the new faster broadband and the router couldn’t work much better in my lounge and bedroom either. Therefore I had to return the new devices to their store on the 12th day.
Kyle was very patient and helpful dealing with my issue of return making it easy and smooth for me.
I was very pleased with all these helpful staff at this store.
I am certain that they will continue providing me all necessary help and advice whenever I come across any problems with my mobile or broadband.
I am very happy being a loyal customer with Vodafone for all these years!
Thank you so much for your time, attention, understanding and tremendous help to me!
All the very best to everyone at this store!

Resposta da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate
Called at the Vodaphone shop in Harrogate to discuss upgrading and Matt explained items we failed to understand online. He also gave us a good offer and support. We are looking forward to the new phone in 2 days and him helping us to transfer all the apps over.

Resposta da Vodafone UK - Harrogate
Matt was extremely helpful ans i formative and looked at the best deal for me. Tbere was no rush and everything was explained.

Resposta da Vodafone UK - Harrogate
Matt was engaging and informative

Resposta da Vodafone UK - Harrogate
Alex was extremely helpful & handled the upgrade, efficiently & clearly.
The only reason I didn’t give 5* was because the system is so very slow!

Resposta da Vodafone UK - Harrogate
Alex at the Harrogate branch was nothing but helpful. He went through the upgrade process step by step and answered all my questions thoroughly so I understood. He guided me through the Vodafone app explaining how to find the information I need if needed. Alex gave the best customer service and was really friendly. Thank you for such a smooth experience

Resposta da Vodafone UK - Harrogate
Called into the shop today after seeing the phone deals on offer. Met Cameron who couldn't have been more helpful. He explained everything that I needed to know and more. Very pleased with the deal he put together for me. I would highly recommend him to anyone

Resposta da Vodafone UK - Harrogate
Tom in the Harrogate store has been - as ever - incredibly helpful. He is brilliantly customer focused, knowledgeable and helpful. I can recommend him highly.
I have also seen Dan before who I similarly rate. Excellent service!!

Resposta da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate
I was very happy with the advisor Kyle and his manager Dan, I bought a fold phone on a very good price and it was great experience, I will make sure they are in my book!

Resposta da Vodafone UK - Harrogate
Alex was fantastic, especially for his first week in the job. Always great service in the Harrogate Vodafone

Resposta da Vodafone UK - Harrogate
Alex and Thomas were super helpful getting me the best deal possible, and were really patient with my 4 year old daughter!

Resposta da Vodafone UK - Harrogate
I lt was a really helpful experience and I feel that Matt did a great job getting me the best deal.

Resposta da Vodafone UK - Harrogate
Matt was really helpful! Gave us plenty of options and gave us an amazing deal for both of our phones which we weren't expecting. He was also a great colleague to chat to. Made us feel so welcome, gave us professional knowledge and we had a great laugh with him. Im normally nervous going to tech places as im not as knowledgeable but I felt totally at ease today- will highly recommend Matt!!!

Resposta da Vodafone UK - Harrogate
Such a lovely worker — very friendly, patient, and helpful. Great customer service!!!

Resposta da Vodafone UK - Harrogate
Alex was amazing from start to finish. Found us the best deal possible whilst also being transparent and accommodating to what we needed. What made it even more of an accomplishment was it was his first ever sale. He also made sure our kids had plenty to do and colour in while us as parents got everything completed. Thank you and highly recommended!!!

Resposta da Vodafone UK - Harrogate
The advisor matt in the harrogate store was superb in how he dealt with my upgrade very knowledgeable and very good customer service

Resposta da Vodafone UK - Harrogate
Wszystko super,miła i dobra obsługa

Resposta da Vodafone UK - Harrogate
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