Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Ver mais
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Localização
Alterar localização192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Ver mais
A empresa respondeu
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
A empresa respondeu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hartlepool
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido
4,9
Excelente
205 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sandra was extremely helpful
Sandra was extremely helpful, went out of her way to give me a great deal
3 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hi Neil,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sandra and sophie helped me transfer…
Sandra and sophie helped me transfer all my data from my old to my new device and were very informative and patient
Sophie also completed my trade in which gave amazing discount!!!
31 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Karen,
Thanks for the lovely review and fantastic support for Sandra and Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie and sandra helped me and my…
Sophie and sandra helped me and my husband upgrade to new phones amazing service!!
Would recomened fo anyone
30 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Jeannie,
Thanks for the lovely review and fantastic support for Sophie and Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I took a new contract today in…
I took a new contract today in Hartlepool vodafone' moving from EE. The service is top notch from the team and was thoroughly explained everything. They were even able to assist me with my phone set up and transfer-
So happy!
Thank you Sidra, Tiff and Sandra🥰🥰🥰🥰
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Bethany,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie was exceptional today bringing…
Sophie was exceptional today bringing me over to Vodafone from EE. MY BROADBAND and my new sim contract- thank you so much Vodafone in Hartlepool. Sidra And Sophie
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Steven,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Happy with my contract today and the…
Happy with my contract today and the service I Received from Tiff and Sidra, the best service I've ever received, in any vodafone store- thank you so much Hartlepool!!! 😊
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
really happy with my experience today
really happy with my experience today, tiffany helped me come over to vodafone! love this store!
thankyou sidra & Tiff
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff were exceptional
The staff were exceptional, very polite, attentive, and talked me through the whole process. Sidra, for being new, was absolutely lovely and a credit to you. Ryan was also lovely and as Sidra's trainer he was brilliant.
I cannot fault your staff, the service today was second to none.
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good people
The staff are super friendly and amazing explained everything well. It was a good experience would come again.
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Chloe-Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service ...Great service
staff assisted me with every need and couldn't be more grateful.. thankyou sidra and Ryan.
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Sylvia,
Thanks for the lovely review and fantastic support for Sidra and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service today in Hartlepool…
Great service today in Hartlepool codsfone mind blowing team! So happy thankyou so much sidra and Ryan!!!!
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Sahil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with the service today
Really happy with the service today, such a friendly team, thankfully so much sidra and Sandra 🍒
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra and Sandra are absolutely…
Sidra and Sandra are absolutely amazing, never fail to help me, absolutely love this Vodafone store
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Teresa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had difficultly setting up new phone
Had difficultly setting up new phone. Went into shop a Sandra did everything. It wasn’t straight forward and she was amazing.
27 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Lauren ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tiffany at the Middleton grange store…
Tiffany at the Middleton grange store was absolutely fantastic. She managed to look at our phone accounts and save us some money. Great service!
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Jaime,
Thanks for the lovely review and fantastic support for Tiffany.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ryan was super helpful and explained my…
Ryan was super helpful and explained my broadband deal and new phone well. Thanks for a great experience 👍 Been avoiding setting up new deals but had nothing to worry about.
16 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing customer service from a…
Amazing customer service from a colleague called Sandra . She was extremely helpful and couldnt do enough to help me .
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hi Mick,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I had a fantastic experience with…
I had a fantastic experience with Sandra. She was so professional and knowledgeable. She tried to save me money also. Thank you so much. Highly recommended
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Julie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sandra was world class
Sandra was very welcoming and she got most of our bills down and I got the phone I wanted just a overall really good service would recommend to everyone
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Alex,
Thanks for the lovely review and fantastic support for Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent instore service in Hartlepool
This review relates to the service I received in the Hartlepool store this month. I had upgraded my phone and was advised by the sales agent that it would be delivered to the store the following day. I heard nothing on the due day and therefore visited the store the day after. The lady in the store was extremely helpful, and advised the phone was due in a delivery that day. I received a call from her shortly afterwards to state the delivery company had advised they had missed the drop off. She knew I was only in town for that weekend and offered options to help me. None of them were ideal as I live over an hour away but that was not her fault and she took time to try to help. If I lived in Hartlepool I would definitely recommend going into the store for any future requirements rather than online or over the phone with the sales team. Thank you!
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
We appreciate you sharing your experience with us. We're glad to hear that the store representative was helpful and offered solutions when your phone delivery was delayed. We value your recommendation and are happy you were satisfied with the service you received in store.
Thanks,
Vodafone Social Media Team
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