Vodafone UK - Hartlepool Opiniões 

205
•
TrustScore: 5 em 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Ver mais

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Classificada 5 em 5 estrelas

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

A empresa respondeu

Classificada 5 em 5 estrelas

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais

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  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

205 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(205)

39 739 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Once again Sandra was great

Once again Sandra was great, she always helps me when in store and deserves a bottle of wine.

10 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hi. We're so happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received in our store. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ryan was fantastic and patience

Ryan was fantastic and patience. Knowledgeable, friendly, I would hire him

8 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received; thank you for the feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I attended the Vodafone Hartlepool…

I attended the Vodafone Hartlepool store for a iPhone upgrade. As with my previous visits to the store, I found all the staff to be friendly, polite, helpful and very professional. Matty in particular always looked after my accounts and he is a credit to the company.

1 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hi. We appreciate you taking the time to share your positive experience in our store. We're happy to hear that you consistently find our team friendly, helpful, and professional. It's great to know you value the support you receive. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Ryan was really helpful when selling my…

Ryan was really helpful when selling my product

17 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hi Chandler. We're glad to hear that you had a helpful experience. We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Made welcome from the minute we sat…

Made welcome from the minute we sat down
Melissa is a lovely, friendly member of your staff she was so polite and very helpful when choosing my new phone

14 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sandra and Ryan were brilliant and I’ll…

Sandra and Ryan were brilliant and I’ll always visit the Hartlepool store in the future

10 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sandra is No1 employee and very helpful…

Sandra is No1 employee and very helpful . 10/10

9 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly staff

Ryan was incredibly friendly, worked efficiently and made sure I got what I needed out of the visit

4 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Phil,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service, Ryan was more than helpful and managed to sort out several issues on my account and upgrade me. I would highly recommend and I shall be asking for him again next upgrade.

30 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Alex,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had a problem with my new I 16 phone I…

Had a problem with my new I 16 phone I tried repeatedly to work it out myself but unfortunately it wasn’t to be . I popped in the Hartlepool store and the lady called sandra had me up and running in 5 mins credit to her

15 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service e

Quick service, Matty ( hartlepool instore) very knowledge, pleasant and patient with this Dinosaur

8 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Jacqueline,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tiff was very helpful and explained…

Tiff was very helpful and explained everything what to do..a credit to vodafone.. give her a pay rise well worth it

6 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The lady who dealt with my request was…

The lady who dealt with my request was called Angela and she did so in a most caring way I would highly recommend her

6 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're happy to hear that you had such a positive experience. We appreciate you mentioning the caring service you received and for recommending our services; thank you!

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sandra was brilliant

Sandra was brilliant

5 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tiff is amazing!

My husband and I were greeted by Tiff within seconds of walking into the store. Tiff has looked after both me and my Mam in the past so we knew we were in good hands and came to the Hartlepool store especially for her service. She is friendly and warm without ever being too pushy and knows everything there is to know about each of the different phones we were interested in. She was so efficient and explained all of the details in a relatable way. She got me a fantastic deal on the Google Pixel pro 10 - I am absolutely over the moon. She is a brilliant employee and makes what can be a complicated process quick, easy and enjoyable. Thank you!

31 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing staff

Popped into store as I had a couple of queries home broadband and the staff were extremely attentive

21 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Mel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sophie was exceptionally kind and…

Sophie was exceptionally kind and patient. Very professional and helpful. Making really good suggestions.

18 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hi Sylvia,

It's great to know that you found our team professional and helpful, and that you received good suggestions when looking at our products!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Informative

First class service. Attitude, friendly informative. 👏👏

25 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matty was a superstar as always & made…

Matty was a superstar as always & made our upgrades super simple.
This is why we stick with Vodafone.

19 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey CSL,

Thanks for the lovely review and fantastic support for Matty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great comfortable experience

Great comfortable experience

Sandra was very helpful

10 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Patrick,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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