Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Ver mais
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Localização
Alterar localização192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Ver mais
A empresa respondeu
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
A empresa respondeu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hartlepool
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido
4,9
Excelente
205 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Hartlepool
Hey luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hartlepool
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie
The member of staff, Sophie was very helpful and friendly. She was able to answer all my queries and sort out the best deal for me overall .
19 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hi Millward. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
amazing customer service
amazing customer service, so beyond helpful in sorting us out with everything we need
11 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Shannan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. All questions answered and explained where necessary.
Also assistance in setting up the new phone I had purchased.
I’m very satisfied with the all round experience buying my phone.
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hi Richard.
We're happy to hear that all of your questions were answered and that you received assistance setting up your new phone.
Thanks,
Vodafone Social Media Team
Ryan has helped me and the family for…
Ryan has helped me and the family for years a true credit
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hi Keith.
We appreciate your long-term trust in our services. We're happy to hear that our agent Ryan could assist you and your family throughout the years.
Thanks,
Vodafone Social Media Team
Upgrade my device as phone no longer working
Bethaby was Really helpful, really polite and sorted all my problems
6 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hi David, we are pleased to hear about your fantastic experience. It's great to hear our representative was helpful and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you enjoy your upgrade.
Thanks,
Vodafone Social Media Team
Great service
Tiff and Ryan have helped our family for years now and always give amazing service thank you!
3 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Val,
Thanks for the lovely review and fantastic support for Tiff and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan what an amazing man helped my mam…
Ryan what an amazing man helped my mam when she was in tears over a phone that had not been received and he helped and sorted a new phone that day.
28 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Lisa,
Thanks for the lovely review and fantastic support for Ryan .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant manager Ryan customer…
The assistant manager Ryan customer service was perfect and a big help to me when I came in store for a new phone
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Dylan,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra made me spend a fortune
Came in to upgrade my phone ended up leaving with 2 phones and home Internet Sandra couldn't do enough cheers Vodafone
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Hartlepool
Ryan and Tiff in store were super helpful and answered all my questions really well
9 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Liam,
Thanks for the lovely review and fantastic support for Ryan and Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional helpful staff
After meeting some problems with my Vodafone order, I can only praise the above and beyond helpfulness of Tiffany and Ryan who both went out of their way to rectify the problems I was having. I couldn’t recommend them enough.
24 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey John,
Thanks for the lovely review and fantastic support for Tiffany and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matty- Store Manager
Matty - store manager was really friendly, he updated all my details from my maiden name to married and a new address, something that I have been meaning to do for ages!! Then he took me through all options of phones etc to get the right contract and pricing.
2 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Claire,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hartlepool
Hey Keith,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
visited vodafone today was served by…
visited vodafone today was served by sandra and left with 2 new phones.excellent service
30 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Alex,
Thanks for the lovely review and fantastic support for Sandra. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra was fantastic at getting me the…
Sandra was fantastic at getting me the right deal. I wouldn't shop anywhere else
30 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Shelly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sales rep wserviceas absolutly fantastic very…
Sales rep was absolutly fantastic very helpful . Explained everthing very thorouly. Would recommend to anyone.
30 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Cameron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Staff very helpful and quick to assist.
Ryan helped me with quite a complicated technical issue and had it resolved quickly.
Very committed staff who really know their stuff.
25 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Shan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy experience and great staff
Visited Hartlepool branch yesterday and the customer service was great and setting up my new internet provider was so easy. Would recommend going into this branch!
25 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Hartlepool
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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