My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Ver mais
A empresa respondeu
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Ver mais
A empresa respondeu
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Ver mais
A empresa respondeu
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver mais
A empresa respondeu
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver mais
A empresa respondeu
Escrito pela empresa
46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Katie was great. I went in store the service was 10/10 very pleased customer

Resposta da Vodafone UK - Hastings
Katie made magic work ! Well done!! Thanks so much

Resposta da Vodafone UK - Hastings
Katie was absolutely wonderful and helped us with everything!!!!

Resposta da Vodafone UK - Hastings
Jack was very helpful and patient.

Resposta da Vodafone UK - Hastings
The lovely ladies helping us in the Hastings branch (Emily and Katie) were both knowledgeable as well as friendly. Happy to chat while they dealt with our setup.

Resposta da Vodafone UK - Hastings
Jack was very helpful. Helped with getting us into our Vodafone account and then done a sim upgrade!

Resposta da Vodafone UK - Hastings
Katie was excellent. Searched for best deal, handled the documentation really efficiently, was charming and friendly.

Resposta da Vodafone UK - Hastings
Emily was patient and did a lot of research regarding the tow best contacts for my needs. Very reassuring. Good.

Resposta da Vodafone UK - Hastings
Excellent customer Service!
My sim card had stopped working and I desperately needed my phone to work. The two amazing members of staff sorted it out and even gave me a slightly lower price on my contract!

Resposta da Vodafone UK - Hastings
I had a problem with a company regarding storage on my iPhone. I went into the local Hastings branch and Genevieve was so very helpful. She told me it was a scam after looking at my iPhone. Genevieve then proceeded to show me how to tell the amount of storage and more information regarding scams.etc.
Genevieve was kind, really efficient and didn’t make me feel stupid for not understanding. I am 76 and sort of computer and phone literate but need help sometimes.
Thank you Genevieve your attitude, professional knowledge and caring was much appreciated.

Resposta da Vodafone UK - Hastings

Resposta da Vodafone UK - Hastings
Thomas was very helpful and made the experience very smooth and was happy to help.

Resposta da Vodafone UK - Hastings
A big thank you to Emily for her help and patience in setting up my new phone and contract. It took two visits to sort out the issue my fault not Emily's. A big thank you again.

Resposta da Vodafone UK - Hastings

Resposta da Vodafone UK - Hastings
Thomas was very helpful fıx my phone problems and helpıng me choose new phone

Resposta da Vodafone UK - Hastings
Emily at Hastings branch was super helpful.
She was really knowledgeable and was able to upgrade my device & plan smoothly, best of all I've saved £16 a month by swapping my broadband services to Vodafone too!
Emily was polite and friendly but really professional and went the extra mile. Thankyou

Resposta da Vodafone UK - Hastings
Thomas in Hastings was excellent and helped me upgrade my 2 iphones
There were some system issues that he was upfront and clear about but sorted it out and i am very thank you !!

Resposta da Vodafone UK - Hastings
Katie senior store manager was extremely helpful and reduced my bill!
Highly recommend.

Resposta da Vodafone UK - Hastings
Went in to the Vodaphone shop in Hastings had a really helpful conversation with Emily came away very happy

Resposta da Vodafone UK - Hastings
Wayne at the Hastings branch was exceptional and gave excellent information and advice on everything ans was very hellful indeed ! Thank you

Resposta da Vodafone UK - Hastings
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.