My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Ver mais
A empresa respondeu
Localização
Alterar localização46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Ver mais
A empresa respondeu
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver mais
A empresa respondeu
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hastings
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido
4,9
Excelente
297 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ben was so helpful at our discussions…
Ben was so helpful at our discussions when he gave the options l could have for a new phone & the procedure to block the phone l had lost.
I highly recommend this man.
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor made the whole transaction easy…
Connor made the whole transaction easy and painless. Thank you Connor!
14 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Lynne,
Thanks for the lovely review and the fantastic support you’ve shown for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb service from connor and staff
Superb service from connor and staff, defo staying with vodaphone
9 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Avoid this Store, Go to Another Vodafone shop
Some members of staff are rude and pretty sure they arn't telling the truth. Very unprofessional. I have been trying to collect my delivered order from them for a week and they won't release it despite me being told by main office that everything is in order 4 times. The store manager won't even come out of the office to deal with a complaint which has been going on a week. Suggest you visit any other store but this one.
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey,
I am sorry to hear about your recent experience, I appreciate how frustrating this can be.
Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great staff friendly helpful and polite
Great staff friendly helpful and polite
Ben was especially helpful in finding a new broadband deal for me
26 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Valerie,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry and Jack brilliant!
Harry and Jack were brilliant at sorting out our mobile phone probl
14 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Arthur,
Thanks for the lovely review and fantastic support for Harry and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visit Vodafone shops for the best service
I went to the Vodafone shop in Hastings as I was having problems with a new contract I was sold over the phone by Vodafone. Harry was brilliant and extremely kind and helpful. Great customer service skills. I am now back to where I wanted to be with my phone and a great new contract. Thank you very much.
13 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Ginny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben was extremely helpful
Ben was extremely helpful, a great experience all round!
6 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Annabelle,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Impressed with customer service 👏
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frustrating call with Onecom. Explained our options in detail and in layman's terms. She spent time and was careful to ensure we understood everything we needed. I doubt we'll ever leave Vodafone because of this experience - I hope she's appreciated as she made our experience soooo much easier than it could have been
2 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Service
Katie is always so friendly and helpful. Excellent service.
21 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey there,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor Emily was very helpful
20 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Both Emily and Katie were amazing
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options.
They were able to save us money on our existing plans. We travel quite a distance to always visit the Hastings Vodaphone store We have always received 5* care. Thank you ladies. Karen and Katie.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service!
Emily and Katie were incredibly helpful, they helped me streamline all of the numbers for my account, upgrading the contracts and saving me money whilst ensuring that I had exactly what I needed...and all in my lunch break! Really pleased with my new phone as well!!
11 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and kind
Very helpful and kind, made sure I understood the new handset .
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Absolutely wonderful, attentive service from Jack & the team at Hastings branch.
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Catherine,
Thanks for the lovely review and fantastic support for Jack & the team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hastings
Hey Sinia,
Thanks for the lovely review and fantastic support for harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry was a brilliant help such a…
Harry was a brilliant help such a bright young gentleman and helped me such an old guy understand and help me get my broadband
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Lola,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack listened well
Jack listened well. He knew what we needed in our contract. He delivered!
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Marguerite,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emily talked me through everything…
Emily talked me through everything brilliantly. Superb experience. Highly recommend this store. Took broadband on top of my new contract.
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Oliver,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was extremely helpful
Jack was very helpful and managed to get me a good price on an upgrade with unlimited data
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Deborah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.