I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... Ver mais
A empresa respondeu
Unit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... Ver mais
A empresa respondeu
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Ver mais
A empresa respondeu
Shalini has just given me 100% excellent customer service. Fantastic product knowledge delivered with full & easy to understand language. Saved me large amounts of money on 2 products I use. Very pa... Ver mais
A empresa respondeu
Shalini has just served me in the Hereford shop. She was very helpful. Would highly recommend her.
A empresa respondeu
Escrito pela empresa
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shalini has just served me in the Hereford shop. She was very helpful. Would highly recommend her.

Resposta da Vodafone UK - Hereford
Sam was very good and was very knowledgeable on what phone would suit me. Very nice and helpful

Resposta da Vodafone UK - Hereford
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for my children. Brad was extremely efficient today and explained the differences in the alternative choices of upgrades available to me. Thanks for all your support.

Resposta da Vodafone UK - Hereford
I had a great experience with Vodafone today. Having been very disappointed with the customer service in another Hereford telecoms store, who shall be nameless, and in general with online and phone attempts to manage my broadband contract renewal, I was so relieved to find that the service at the Vodafone shop was really excellent.
From the moment I walked in someone spoke to me, even though all the assistants were busy with other customers, and let me know I would be attended to quickly, which I was. I could tell at once that this was a well-managed store. The assistants all had such a friendly, polite and professional manner and I knew I would be in good hands.
Sam and James both went out of their way to help me sort out a rather complicated Broadband transfer, with patience and technical skill. I now feel confident that by coming to the Vodafone store Hereford in future I will get all the help I need to manage my Broadband and won't have to suffer all the confusions and complications of trying to do this remotely. Thank you so much for your help and kindness today.

Resposta da Vodafone UK - Hereford
Shalini was a fantastic help, very informative and provided many options to make the decision easier. Thank you.

Resposta da Vodafone UK - Hereford
Was served by Sam, Fantastic service found me the best deal possible and was polite and respectful

Resposta da Vodafone UK - Hereford
Just changed home phone , broadband and mobile to Vodafone . Shalina at Hereford dealt with everything , she was very pleasant and good to deal with .

Resposta da Vodafone UK - Hereford
Yesh was brilliant. She helped me find the best deal for me and my son. She explained everything patiently and was very professional. Thanks again Yesh ! Will see her again when I visit the Hereford store

Resposta da Vodafone UK - Hereford
Shalini was really helpful doing the tech service for me. Highly recommend

Resposta da Vodafone UK - Hereford
A fantastic experience made an awkward situation so easy
Thank you Sam, Vodafone, Hereford 5 star ⭐

Resposta da Vodafone UK - Hereford
Brad always helps me upgrade my contracts. Always very helpful and nothing is ever a problem for him. Excellent service

Resposta da Vodafone UK - Hereford
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a friendly and cheerful manner.
The only issue, if I can call it that, Is the system seemed a bit iffy when it came to inputting my details.
But all in all, happy with my experience and my new contract.

Resposta da Vodafone UK - Hereford
Fantastic. Very helpful service. Would recommend to others.

Resposta da Vodafone UK - Hereford
Shalini was really helpful with everything. She managed to get the prices down for us

Resposta da Vodafone UK - Hereford
I popped in to Vodafone Hereford this morning to possibly get an upgrade on my current phone/contract I saw Shalini who was very friendly helpful & knowledgeable about what were the best deals on offer for me I went
She gave me information regarding broadband packages on offer which I will pursuing in the near future 🤩🤩

Resposta da Vodafone UK - Hereford
Shalini has just given me 100% excellent customer service. Fantastic product knowledge delivered with full & easy to understand language. Saved me large amounts of money on 2 products I use.
Very patient with me and made me feel at ease

Resposta da Vodafone UK - Hereford
Went into the Hereford store and spoke to yesh. She explained things brilliantly for me and made me feel part of the process. She was incredibly patient and helped me with my pay as you go service. An asset to your company.

Resposta da Vodafone UK - Hereford
I visited the store and spoke to Samuel. He was fantastic - pleasant, engaging and extremely helpful and knowledgable, resulting in a smooth transaction. We will definitely visit the store again. Thank you Sam!

Resposta da Vodafone UK - Hereford
Sam was amazing very helpful and sorted all our phone issues

Resposta da Vodafone UK - Hereford
Brad helped my billing enquiry. Very good service and professional

Resposta da Vodafone UK - Hereford
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