Matt F (at the Hereford store) was extremely efficient and helpful when I needed to update my sons mobile contracts. Very impressed with his approach to customer service.
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... Ver mais
A empresa respondeu
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Ver mais
A empresa respondeu
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hereford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Reino Unido
4,9
Excelente
375 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Duane xoxox
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We appreciate you taking the time to leave us this lovely feedback.
Thanks,
Vodafone Social Media Team
Very helpful and lovely staff x
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Yesh sorted our sims
Yesh sorted our sims , she was brilliant and will definitely recommend her at Hereford store
30 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi. We're happy to hear that the team member at our Hereford store provided brilliant support and sorted everything out. We appreciate your recommendation and feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I'm a loyal and absolutely strict customer for 9and half years
I'm a loyal and absolutely strict customer of Vodafone UK for 9 years and 7 months, I've bought 2 devices from Vodafone and I'm using them with Vodafone agreement. Today I was shocked from the customer service staff that I'm not eligible to pay my air time bill with arrangement after 12 days because I'm without job in the moment. Dear Vodafone, is that your loyality to your customers? 2 weeks ago I lost opportunity to start a job because it was interruption in the Vodafone networks for 1 hour and 15 min very early in the morning and I didn't had a sat navigation to go on time for induction course in my new (till that day) job because after that for me this job was cancelled - I can prove it if I decide to go further. I'm afraid this is not the way you can keep your customers and I believe you don't deserve my loyality. The problem with the late payment was solved after not nice conversation with the agent but I was deeply humiliated and I don't think that I will stay YOUR customer.
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We value your feedback, and I apologize for the inconvenience caused. For further information on how we can support you during this time, please check out this link: https://www.vodafone.co.uk/help-and-information/bill-payment-support
If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Shalini was really helpful and found me…
Shalini was really helpful and found me a good deal on my phone and SIM. Highly recommend.
19 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Shalini was brilliant
Shalini was brilliant, very helpful and me me not being very technical explained everything in easy to understand language. I would hopefully see her the next time I came in to the shop.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Shalini
The helpful assistance of staff especially Shalini in store
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Needed help buying a new phone and…
Needed help buying a new phone and Bethany helped me out, she was amazing and really made the experience so much easier! Thank you to her! 5/5 customer services!
25 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Duane and Beth helped me upgrade…
Duane and Beth helped me upgrade multiple lines on my account. Thankyou both!
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I was met with a few issues and Bethany…
I was met with a few issues and Bethany and her team handled them quickly and as helpfully as they could.
Very friendly service and knowledgeable.
8 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service by yesh
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey there,
We appreciate your wonderful review and outstanding support for Yesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
beth was very helpful with upgrading my…
beth was very helpful with upgrading my phone when i didn't think i could!!!
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brad was Very friendly and helpful…
Brad was Very friendly and helpful went through all my plans.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad upgraded my phone and got me a…
Brad upgraded my phone and got me a good deal on a iPhone. Helped trade my phone in. A lovely guy and helpful service
10 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Sam,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Brad was exceptionally helpful and…
Brad was exceptionally helpful and professional. I had been mis sold my previous contract and a tad stressed when I entered your shop in Hereford.
Brad was calm, friendly and instantly restored my faith in Vodafone.
I am once again a happy customer. And it’s all down to Brad. 🙏😃. Thank you
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
We appreciate you highlighting the positive impact our team member had during your journey. Thank you for your feedback.
Thanks,
Vodafone Social Media Team
Oliwia was fantastic with helping me…
Oliwia was fantastic with helping me much appreciated!
26 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey Jan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store today to upgrade my…
Came into store today to upgrade my sim. Sam was extremely knowledgeable and I ended up on a much better deal with a new phone, he was very helpful. Thank you very much
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Great to hear you had a positive experience in our store. It's great to know that you found someone knowledgeable who helped you upgrade to a better deal with a new phone!
Vodafone Social Media Team
Extremely helpful staff
3 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey Jennife,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to the store and was greeted by…
Went in to the store and was greeted by Beth who was friendly, helpful and understood the issues. She helped me find a contract that was affordable and exactly what I required.
1 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey Amie,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Yesh was very helpful with my phone…
Yesh was very helpful with my phone upgrade as well as broadband. Thank you for answering my questions and your support.
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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