Matt F (at the Hereford store) was extremely efficient and helpful when I needed to update my sons mobile contracts. Very impressed with his approach to customer service.
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... Ver mais
A empresa respondeu
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Ver mais
A empresa respondeu
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hereford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Reino Unido
4,9
Excelente
375 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sam was a great handsome and funny
Sam was a great handsome and funny, very knowledgeable great customer service!
7 de fevereiro de 2025
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Oliwia
Came into store today and got gretted by Oliwia who helped me and my husband with out phones, and put us on a better sim deal. Excellent service
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Cheryl,
We’re glad to hear you found the best option for you when visiting Oliwia in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good service from yesh
Good service from yesh, did a phone upgrade, Yesh patiently assisted me to do the upgrade. Happy with the service and my new phone
3 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Helen,
Thanks for the excellent feedback for Yesh, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James was brilliant and lovely
James was brilliant and lovely, can not thank him enough
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Incredible service with outstanding technical knowledge
I needed to start a new contract and having moved away from Vodafone 3 years ago due to poor service following problems with my on line account.
Yesh served me in the shop and I was impressed by her professional and attentive manner. As a team the staff were amazing and helped me set up a new contract and gave me good reasons to buy an iPhone from the shop instead of the Apple shop which is what I was intending to do.
Overall I am very impressed with the service from the staff and will come back again. Many thanks.
23 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Justin,
Thank you for taking the time to review and sharing this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excelent staff anf very helpfull!thank…
Excelent staff anf very helpfull!thank you
25 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Elena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam and Brad provided great service
Sam and Brad provided great service
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi there,
Thanks for the great feedback for Sam and Brad, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful today
Sam was very helpful today , and friendly
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Kate,
What super feedback for Sam! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Welcoming environment
Friendly staff. Knowledgeable about the products.
Sam was very helpful
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Euan,
We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was very helpful with my billing…
Brad was very helpful with my billing query and he has cool glasses
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Aaron,
Thanks for the great feedback for Brad 😎 It's really appreciated! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from 2 very smart and…
Great service from 2 very smart and handsome men named Sam and Jim, would recommend very helpful lads!
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Emily.
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Restore phone number on Voxi pay as you go direct debit
James in store was most helpful and didn’t give up till my issue ( created by staff on the on line chat) was sorted. Speaking on chat to 3 operators caused my phone to suddenly stop working a few days later. It took time to get my phone no. reinstalled but all issues resolved before I left. Thank you James and the other staff in store yesterday who chipped in with advice .
18 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Denise,
Thank you for taking the time to review your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service. Nothing was too much trouble. Friendly, efficient and professional. Thank you very much.
10 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hello, Tracey,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was very efficient and…
Sam was very efficient and knowledgeable and sorted my query effectively.
10 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Sam delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience with Kevin in the…
Great experience with Kevin in the Hereford store. He was patient and took the time to take us through all the options in great detail. Couldn’t be more impressed with the service.
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Henry. Thank you for your review for Kevin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was fantastic extremely helpful
Brad was fantastic extremely helpful , polite cheerful.
Overall fantastic experience
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Emma,
It's great to hear about your recent experience, and great feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Recent visit to Vodafone store in hereford
I popped into the hereford Vodafone store to upgrade my phone on 16.11.24. I upgraded from a samsung flip z4 (rubbish phone) to a samsung s24fe. I was served by Dale who was brilliant, he was very helpful and made the upgrade so easy. He was friendly and made my visit to the shop enjoyable. This is the 2nd time I have used this store to get a contract phone and just from this recent visit, would make me choose this store again. Thank you Dale 😊
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Sam,
This is lovely feedback for Dale. Thanks for your kind words and taking your time to share this experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Hereford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sam was extremely helpful in my hour of…
Sam was extremely helpful in my hour of need
20 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Russell. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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