It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zak was extremely helpful and patient with me. One hundred per cent would I recommend Zak
A empresa respondeu
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Ver mais
A empresa respondeu
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hereford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Reino Unido
4,9
Excelente
376 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Roaming in France
Giverny and Duane were really helpful in helping me understand roaming charges in France!
Thankyou :)
21 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Very helpful gents
Very helpful gents, Sam and Dale were spot on, Can't fault it 👍
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Tim. Thank you for your review for Sam and Dale. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone today to sort out a…
Went to Vodafone today to sort out a new contract Brad was there and happy to help. He ran though everything and made sure I understood the new phone plan.
Thanks .
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Lee. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Imagen and Sam were extremely helpful…
Imagen and Sam were extremely helpful and everything went smoothly.
Thank you
16 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi there,
Thanks for sharing this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Issue with Roaming
Duane, Fil and Simon have all helped me fix an issue with my mobile data not working since coming back off holiday. It has been extremely frustrating but they've been so helpful in resolving the issue.
Thankyou guys!
12 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi there Cecilia,
We're so happy to hear that your issue was resolved promptly and you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Bradley and Sam did super…
Bradley and Sam did super job...upgraded my phone and broadband in quick time...both lovely and friendly and knowledgeable...Great service thank you
12 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Sharon,
Thank you for taking the time to highlight what a great experience you had.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from Brad,
Great service from Brad,
Went through options and found me an even better deal than expected! Thanks!
10 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
It's always good to read such complimentary feedback for one of our team Becky 😊
Thanks for your feedback, The Vodafone Social Media Team
Engaging,funny,knowledgeable customer…
Engaging,funny,knowledgeable customer service. A star that should be appreciated
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Elizabeth, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team
Fil was able to help with the technical…
Fil was able to help with the technical side of my enquiries, he was was also able to provide me with great information on airtime and new handset deals
24 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey Richard, It's great to see Fil took their time to find you the best available deal.
Thanks, The Vodafone social Media team
Excellent customer service
I recently switched from O2 to Vodafone at the store in Hereford and Givvi sorted it all out for me in under half an hour. She was very knowledgeable and very friendly, and she worked with me to find a package that fit my needs.
I recently returned to switch my home broadband to Vodafone. I was looked after by Imogen and I found the experience just as smooth as before. She was able to save me over £10 a month vs my current broadband bill so I'm very pleased. Credit also to Charlie who made us feel very welcome and supported while we were there.
24 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hello,
Thanks for taking the time to leave a review. It's lovely to hear about the positive experience which you've had from Givvi, Imogen, and Charlie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
i went into the hereford store to get…
i went into the hereford store to get help with my gcube as it wasnt working
duane and fil were very helful in fixing it and got workingno problem
25 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Laura,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie is great 4the company .no.s ere…
Charlie is great 4the company .no.s ere job inside and out.shames she leaving.good at making customers happy
23 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
HI Perry!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Brad upgraded me to the right package…
Brad upgraded me to the right package that best suites me. Thank you for your time brad
21 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Terry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Duane was very helpful
Duane was very helpful in resolving my SIM issue. I spent hours trying to resolve this issue over the phone but to no avail, I came into the store and Duane sorted it out in minutes.
He was training a young lad called Sam. Good luck, you're doing great!
20 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Alex,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff was very polite
I was helped by Simion and Imogen @ Hereford Vodafone Store. Staff was very polite, and very good to explain our options.
20 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Nicolina,
This is lovely feedback for Simion and Imogen. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brad was excellent in helping set our…
Brad was excellent in helping set our contracts up. Thank you brad
19 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hey Lynda,
We're delighted you had a 5 star experience! Thank you for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie has been amazing
Charlie has been amazing. What a pleasant lady. Nice to know you have staff like her. Definitely a keeper.
14 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Caroline,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Simon was brilliant and very helpful
14 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Helga,
Thanks for sharing this positive feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brad and Duane were excellent
Brad and Duane were excellent and very friendly. They helped me resolve my signal issue quickly.
12 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Alan,
Thanks for your review for Brad and Duane. It's great to hear how friendly they were. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Givi was really helpful and sorted my…
Givi was really helpful and sorted my new phone out for me, couldn’t do enough to help
13 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Hereford
Hi Daniel,
This is a great review for Givi. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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