The level of assistance provided during my recent visit was truly outstanding and professional. Every detail of the service was handled with remarkable care and efficiency. I am deeply appreciative of... Ver mais
A empresa respondeu
Localização
Alterar localização12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... Ver mais
A empresa respondeu
Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... Ver mais
A empresa respondeu
I have been with Vodafone for many years and only reason I stay with them is due to Jamal. I only deal with Jamal for my mobile phone needs who provides an invaluable service. Not only the nicest pers... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - High Wycombe
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, Reino Unido
4,8
Excelente
119 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gabriel was an absolute pleasure to…
Gabriel was an absolute pleasure to work with. Polite , friendly and approachable, he went out of his way to assist and answer product questions. A real credit to your organisation and branch.
6 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Russell,
Thank you for taking the time to review, and share this feedback for Gabriel.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jeremiah was incredibly helpful and…
Jeremiah was incredibly helpful and knowledgable and very personable. Very good customer service.
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hey Katie,
Thanks for the lovely review and fantastic support for Jeremiah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I’m extremely grateful to Chet for…
I’m extremely grateful to Chet for taking the time to fix my iPhone after this weekends iOS upgrade had disabled the SIM port.
27 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Shaun,
Thank you for your review. It’s great to hear of your positive experience with Chet. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - High Wycombe
Hi Judy,
This is a great review for Jeremiah. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jeremiah gave us exceptional service at…
Jeremiah gave us exceptional service at the Eden Centre store today. He solved a problem we have had for weeks. He was reassuring, calming, warm, welcoming and knowledgeable. I feel very lucky that we were served by him today. Please pass on our gratitude. Top service and could not have been better.
18 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi there,
Thank you so much for taking the time to leave such a lovely review about your experience with Jeremiah. It's great to hear you received such amazing service and got your issue resolved promptly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - High Wycombe
Hey there,
Thanks for taking the time to share this 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Visit to High Wycombe branch
Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyond the end of his shift to make sure I left with a better resolution than expected. Cannot thank him more for his efforts and certainly restores faith in humanity! Thank you sir, legend!
1 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hey Andrew,
Thanks for the lovely review and fantastic support for Jeremiah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service by Jamal
Great service by Jamal. Helps me with my contract for years
19 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Brian,
It's great to see your kind words for Jamal and we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I done upgrade in store and phone was…
I done upgrade in store and phone was deliver to store , they helped me to find a phone which was good price on sale and helped me transfer my information from old phone to new phone
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Kerenza. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I bought a new connection due to poor…
I bought a new connection due to poor coverage from my current provider , they gave me good deal but unfortunately I was still in contract with my previous contract and they happily returned , will come back once done with my current provider
18 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hey Shahid, I'm sorry to hear you're tied into a deal with your current provider. But be sure to reach out as soon as your commitment ends and we'll be happy to get you back on board with us 😊
Thanks, The Vodafone Social Media Team
Amazing service as always
27 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Vanesa,
Thanks for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Painful customer service not like it used to be
Vodafone used to be one phone company you could actually have faith in.
Have been with them over 15 years . Not once have I thought about leaving until this weekend.
Having changed said bank account and transferred all the DDs every thing going well . Then all of a sudden get a text saying not collected. Straight on phone to sort out or so I have thought. Since Mid November they have taken money from my account but still can’t get them to fix the problem. Having showed them bank statements and them confirming payments have been made . They still have the nerve to say it’s in the hands of our tech team. Have tried India . South Africa & uk base teams to try and resolve but alias still having to call them. I am now on my 3 hour this weekend trying to resolve this issue. Some of their staff are great some are let’s say need a lot more trainings. It’s just such a shame such a great company have now gone down hill so much in the last year or so.
15 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Jim,
Thanks for raising these concerns, we're sorry to hear about this recent experience. This isn't what we want for our customers. We're keen to get this looked into and resolved.
Pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we can get started.
Thanks, Vodafone Social Media Team
They are always very helpful
Vodafone High Wycombe staff are always very helpful, especially Lola. Thank you
30 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Thanks for your fab feedback Laura. It's great to see the team and Lola were so helpful.
All the best, The Vodafone Social Media Team
Lola was EXTREMELY helpful and…
Lola was EXTREMELY helpful and informative thankyou
22 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hey Adele,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
They helped my to get a new contract
They helped my to get a new contract. They set her phone up. Great service.
26 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hey Danaila,
Thank you for taking the time to review and sharing your positive feedback. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - High Wycombe
Hi there,
Thank you for reviewing. Great to hear about your recent experience and how our team was able to help.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Chet in store helped me with getting a…
Chet in store helped me with getting a new IPad. Great experience in store and friendly. He also helped me sort out with my billing issue I had. Excellent service
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Gustavo,
We're pleased to hear about your recent experience, and how Chet was able to help. Thank you for taking the time to review
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Lola was amazing and helpful really…
Lola was amazing and helpful really provided good service and supported me in making the right choice for me and my family
11 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Consumer,
I’m glad to hear you found the best option for you and your family, when visiting the store. Thanks for your review for Lola.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Was greatly appreciated
Was greatly appreciated, attending by Lauretta in High Wycombe she is wonderful and help us a lot to find out the best bundle for our business company
5 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi. Thank you for your review for Lauretta. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by jamal
24 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - High Wycombe
Hi Sarah. Thank you for your review for Jamal. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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