I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais
A empresa respondeu
Localização
Alterar localização56 West Street, RH12 1PL Horsham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Ver mais
A empresa respondeu
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Ver mais
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A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Horsham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
56 West Street, RH12 1PL, Horsham, Reino Unido
4,8
Excelente
164 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and polite massive help in…
Very helpful and polite massive help in getting phone sorted out .
13 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped into the Horsham store and spoke…
Popped into the Horsham store and spoke to a member of staff called Peter. We were interested in swapping out home WiFi over to Vodafone. Peter explained the package we would need for our home based on what we use and explained the reason why the Vodafone pro package which is what we thought we needed however turns out we didn’t. We will be back to complete the order closer to the time of our renewal.
28 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good experience
Very good experience when buying a new phone. Would recommend highly
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi Hussain. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Noah was extremely helpful
Noah was extremely helpful, helped me sort a great package deal including my home broadband which was previously with BT, including my phone and ipad also. 10/10 service, very friendly and good atmosphere in the store, would 100% recommend
16 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey Molly,
Thanks for the lovely review and fantastic support for Noah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamza was incredibly helpful this…
Hamza was incredibly helpful this morning when I visited the shop. Nothing was too much trouble for him and he provided the best possible service to my needs. Many thanks!
15 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An Honest and respectful experience
I needed to change my old i phone as it was difficult to charge and was not holding a charge for any great length of time. I visited the store in West Street Horsham where I was guided through the whole procedure with efficiency and courtesy.
My options were clearly explained and all charges listed.
My old 'phone was put on charge whilst we talked and managed to stay alive until we had completed all of the necessary checks to get me through the purchase.
It was a pleasure to be dealt with in a non condescending manner given my age, and I would, therefore recommend this store to anyone who is not sure about the technical aspects of what they are purchasing.
12 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey Graham,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aidan was really really helpful
Aidan was really really helpful
30 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey Poppy,
Thanks for the lovely review and fantastic support for Aidan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Awesome Experience
The guys at Horsham were great - Kai & Megan were awesome with helping us find the right deal on a new iPhone! Would highly recommend going in to see them :)
17 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey there,
Thanks for the lovely review and fantastic support for Horsham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A good experience …
Thanks to Megan for her friendly advice and help on putting together a good package of mobile phones and broadband. Megan is very pleasant to deal with and made the whole experience of being face to face much easier than trying to sort out over the phone. We would highly recommend asking for Megan.
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi John.
We're happy to hear that you had a positive experience. It's great that our agent Megan was able to provide friendly advice and create a package that suits your needs.
Thanks,
Vodafone Social Media Team
Ryan at Horsham
Having tried to use your useless robot service and then your help line and been told not correct information I went to see Ryan at Horsham who said the information was incorrect and sorted me out and I ended up taking another phone
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hey Roy,
We're glad to hear your concern has been sorted! We really appreciate your feedback and the support you've received from Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Quick, easy and friendly service. Very professional.
Megan was really helpful and gave great advice
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience with Vodafone
Great experience with Vodafone.
I highly recommend it !!
4 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi Cintia,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ryan was helpful and gave information…
Ryan was helpful and gave information about the happenings of the company and optimised my bill for me.
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hello, Ellie,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Ryan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The young man,Hamza..
The young man,Hamza... was extremely helpful, easy to talk to, and made it easy for me to do, what I had to do...
24 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi Antony,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service provided…
Excellent customer service provided yesterday 15.02.25 by Finley & Hamza when I upgraded my phone and Contract yesterday. Super knowledgable and genuinely friendly guys, not fazed even though they had to stay a bit later to finalise everything. Always a smile on their faces snd very patient. They are a credit to Vodaphone and the Horsham franchise and should be rewarded as such. My friends were equally impressed and even said they would consider changing mobile phone companies if that is the customer service level at Vodaphone.
Very many thanks to both of them!
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi Hiedi, Thanks for letting us know about the amazing service you received from Finley and Hamza recently. It's great to see how helpful they were and made sure everythnig was sorted before finishing.
All the best, The Vodafone Social Media Team
Great servic
Hazzan was such a great help both with my mobile phone contract and changing to Vodafone for my broadband. He is an asset to Vodafone and I hope his career within the company progresses
12 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi Melissa,
We appreciate your positive feedback for Hazzan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ryan at your Horsham branch
Ryan at your Horsham branch was super helpful and dealt with all my questions
4 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hello, David,
It's great to hear about the positive experience which you had with Ryan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful …
Ryan at Horsham branch was really helpful in helping me set up a new phone contract. He made sure he got all the information he needed and gave clear instruction when explaining how it all works.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi Gwynie,
Thanks for your review for Ryan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Horsham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I had an excellent experience thanks to…
I had an excellent experience thanks to Megan! She was incredibly friendly, efficient, and helpful throughout. Her positive attitude and attention to detail made everything so smooth and enjoyable. Highly recommend her service – she’s a true asset!”
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Horsham
Hi there,
What fantastic review of your experience with Megan! We really appreciate you letting us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.