I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais
A empresa respondeu
56 West Street, RH12 1PL Horsham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais
A empresa respondeu
I was furious that Vodafone had charged me for a phone that I hadn’t used for 2 years and didn’t notify me but a nice chap called Ben in the Horsham branch got my overall bill down significantly.
A empresa respondeu
I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Ver mais
A empresa respondeu
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Ver mais
A empresa respondeu
Escrito pela empresa
56 West Street, RH12 1PL, Horsham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.

Resposta da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham
Kieron is great, will be recommending Horsham purely for his service

Resposta da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham
Kai was extremely professional, polite and helpful. His customer service was exceptional.
Many thanks
Kai

Resposta da Vodafone UK - Horsham
Kieron was really helpful. Highly recommend popping in if you’ve got any queries.

Resposta da Vodafone UK - Horsham
Niell was very helpful great customer service!

Resposta da Vodafone UK - Horsham
Just met with Noah at Horsham branch and he took time and effort to help out with my phone and sim problem. Excellent friendly service - thank you so much.

Resposta da Vodafone UK - Horsham
Kieron store manager was very helpful even tho I came back and fourth 4 times trying to sort things out he was extremely patient and very informative best guy 10 out of 10

Resposta da Vodafone UK - Horsham
Dan was very helpful indeed especially after system issues from the first visit

Resposta da Vodafone UK - Horsham
Paul was a great sales assistant, he went above and beyond to resolve long questions. Friendly, reliable service

Resposta da Vodafone UK - Horsham
Excellent experience with Kieron top notch guy thank you

Resposta da Vodafone UK - Horsham
Excellent service from kieron in hirsham would recommend

Resposta da Vodafone UK - Horsham
Paul was really helpful and informative with my request. Explained everything to me thoroughly and we even had a conversation about his holiday whilst waiting for checks to be done. The perfect example of personal service with someone who knows their job very well. Not very often do you come across someone who takes an interest in customers not just for their money but for their needs and build a rapport. Will be recommending Paul to my friends if they need any help with Vodafone!

Resposta da Vodafone UK - Horsham
Excellent customer service from Nial in store, highly recommend

Resposta da Vodafone UK - Horsham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.