Vodafone UK - Horsham Opiniões 

165
•
TrustScore: 5 em 5

4,8

56 West Street, RH12 1PL Horsham, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was furious that Vodafone had charged me for a phone that I hadn’t used for 2 years and didn’t notify me but a nice chap called Ben in the Horsham branch got my overall bill down significantly.

A empresa respondeu

Classificada 5 em 5 estrelas

I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 56 West Street, RH12 1PL, Horsham, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(165)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional assistance by Niall

Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.

2 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey there,

Thank you for taking the time to review, and share this great feedback for Niall.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Service…

Niall was informative and incredibly helpful

27 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Rebecca,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Niall was amazing!

27 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Megan,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from niall

27 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Joseph,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from kieron

23 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieron is great

Kieron is great, will be recommending Horsham purely for his service

11 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Sharon. Thank you for your review for Kieron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service from Kai!

29 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Tom,

Thank you for taking the time to review and share this feedback for Kai.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nice one Niall

28 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Rob. Thank you for your review for Niall. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kai was extremely professional

Kai was extremely professional, polite and helpful. His customer service was exceptional.

Many thanks

Kai

15 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Andrew,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieron was really helpful

Kieron was really helpful. Highly recommend popping in if you’ve got any queries.

4 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Sam,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Niell was very helpful great customer…

Niell was very helpful great customer service!

25 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Jj. Thank you for your review for Niell. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Just met with Noah at Horsham branch…

Just met with Noah at Horsham branch and he took time and effort to help out with my phone and sim problem. Excellent friendly service - thank you so much.

23 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Oliver,

Thanks for the lovely review and fantastic support for Noah at Horsham branch.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Legendary store manager kieron!

Kieron store manager was very helpful even tho I came back and fourth 4 times trying to sort things out he was extremely patient and very informative best guy 10 out of 10

16 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Luke,

This is lovely feedback for Kieron. Thanks for your kind words and taking your time to share the experience

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Dan was very helpful indeed especially…

Dan was very helpful indeed especially after system issues from the first visit

10 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Roger,

Thanks for taking your time to leave this review for Dan.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Dan was brilliant

3 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Shiela,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paul West

Paul was a great sales assistant, he went above and beyond to resolve long questions. Friendly, reliable service

29 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Janki,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent experience with Kieron top…

Excellent experience with Kieron top notch guy thank you

30 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from kieron in…

Excellent service from kieron in hirsham would recommend

9 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Maria,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paul was great!

Paul was really helpful and informative with my request. Explained everything to me thoroughly and we even had a conversation about his holiday whilst waiting for checks to be done. The perfect example of personal service with someone who knows their job very well. Not very often do you come across someone who takes an interest in customers not just for their money but for their needs and build a rapport. Will be recommending Paul to my friends if they need any help with Vodafone!

4 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

What a lovely review, Dan! It's great see Paul left such a positive impression. If you ever need further help, don't hesitate pop our team message over our social channels:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service from Nial in…

Excellent customer service from Nial in store, highly recommend

1 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Rachael. Thank you for your review for Nial. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais