Vodafone UK - Horsham Opiniões 

165
•
TrustScore: 5 em 5

4,8

56 West Street, RH12 1PL Horsham, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was furious that Vodafone had charged me for a phone that I hadn’t used for 2 years and didn’t notify me but a nice chap called Ben in the Horsham branch got my overall bill down significantly.

A empresa respondeu

Classificada 5 em 5 estrelas

I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 56 West Street, RH12 1PL, Horsham, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(165)

39 739 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Super helpful

Super helpful, really made it an enjoyable slick experience

21 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Oliver. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service from Paul!

7 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Jon,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lana was super helpful

Lana was super helpful . Her knowledge and professionalism made us feel at ease instantly . Highly recommend Horsham Vodacom

4 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Gary,

Thanks for the lovely review and fantastic support for Lana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good coverage excellent customer…

Good coverage excellent customer service received from Niall from Worthing store

3 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Jacqueline,

Thanks for letting us know what an amazing job Niall did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fabulous man

3 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 star

5 star - Excellent service

3 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Highly recommended. Fantastic service

Fantastic service. Great deal.

31 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi James,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly guy who went out of his way to…

Friendly guy who went out of his way to get me a great deal.

22 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Jason,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Super knowledgable

Dan was super helpful and jad a wealth of knowledge about some rather esoteric queries of mine. Top marks

13 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Rick,

This is such an amazing review for Dan. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Very good job

Very good job. Daniel was very calm and non pushy and helped explain things. He also worked to optimise our package.

8 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Sharon. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent Service

Scott was amazing. I had previously seen him before with a problem and today waited for him to resolve again. His customer service, patience and attention to solving problems is a credit to the store management. Thank you Scott for helping finally sorting the issue out. Will wait patiently again for him next time.

18 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Sharon. Thank you for your review for Scott. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieran in Horsham was friendly and…

Kieran in Horsham was friendly and extremely knowledgeable. It was a great experience. He is a credit to Vodaphone

17 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Kelly,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Going the extra mile

Kieron was very patient and helped resolve a long outstanding issue I had with Vodafone, waiting on a refund. He went above and beyond to assist.

7 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Robin,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieron is amazing

Kieron was amazing, I’ve had months of poor customer service, went in to see Kieron and he sat with me and my partner for a couple hours and got everything sorted for us over the phone with customer service and explained everything to us very clearly, he is an absolute gem to your company thank you Kieron

5 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Lauren,

Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you! We love receiving great feedback like this.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic customer service …

Kieron in your Horsham branch was knowledgeable and extremely helpful- great service thankyou!

26 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Ann,

Thanks for the lovely review and fantastic support for Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quite brilliant.

18 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi Ann,

Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Kieron in the Horsham shop was so…

Kieron in the Horsham shop was so helpful today setting up my phone. I will definitely ùse this shop again.
Kathryn.

17 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Kathryn,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieron was very helpful and quick in…

Kieron was very helpful and quick in sorted out things for me. Thanks

13 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hey Valerie,

Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieran vodaphone

I got a new sim only deal today with kieran in vodaphone horsham. What a pleasure to deal with. Polite, efficient, and knew his stuff. Whole process took leas than 15 minutes! Brilliant. Well done kieran.

16 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham

Hi David,

Thanks for the amazing feedback for Kieran, we will do our best to get this fed back. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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