I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais
A empresa respondeu
56 West Street, RH12 1PL Horsham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Ver mais
A empresa respondeu
I was furious that Vodafone had charged me for a phone that I hadn’t used for 2 years and didn’t notify me but a nice chap called Ben in the Horsham branch got my overall bill down significantly.
A empresa respondeu
I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Ver mais
A empresa respondeu
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Ver mais
A empresa respondeu
Escrito pela empresa
56 West Street, RH12 1PL, Horsham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super helpful, really made it an enjoyable slick experience

Resposta da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham
Lana was super helpful . Her knowledge and professionalism made us feel at ease instantly . Highly recommend Horsham Vodacom

Resposta da Vodafone UK - Horsham
Good coverage excellent customer service received from Niall from Worthing store

Resposta da Vodafone UK - Horsham

Resposta da Vodafone UK - Horsham
Fantastic service. Great deal.

Resposta da Vodafone UK - Horsham
Friendly guy who went out of his way to get me a great deal.

Resposta da Vodafone UK - Horsham
Dan was super helpful and jad a wealth of knowledge about some rather esoteric queries of mine. Top marks

Resposta da Vodafone UK - Horsham
Very good job. Daniel was very calm and non pushy and helped explain things. He also worked to optimise our package.

Resposta da Vodafone UK - Horsham
Scott was amazing. I had previously seen him before with a problem and today waited for him to resolve again. His customer service, patience and attention to solving problems is a credit to the store management. Thank you Scott for helping finally sorting the issue out. Will wait patiently again for him next time.

Resposta da Vodafone UK - Horsham
Kieran in Horsham was friendly and extremely knowledgeable. It was a great experience. He is a credit to Vodaphone

Resposta da Vodafone UK - Horsham
Kieron was very patient and helped resolve a long outstanding issue I had with Vodafone, waiting on a refund. He went above and beyond to assist.

Resposta da Vodafone UK - Horsham
Kieron was amazing, I’ve had months of poor customer service, went in to see Kieron and he sat with me and my partner for a couple hours and got everything sorted for us over the phone with customer service and explained everything to us very clearly, he is an absolute gem to your company thank you Kieron

Resposta da Vodafone UK - Horsham
Kieron in your Horsham branch was knowledgeable and extremely helpful- great service thankyou!

Resposta da Vodafone UK - Horsham
Kieron in the Horsham shop was so helpful today setting up my phone. I will definitely ùse this shop again.
Kathryn.

Resposta da Vodafone UK - Horsham
Kieron was very helpful and quick in sorted out things for me. Thanks

Resposta da Vodafone UK - Horsham
I got a new sim only deal today with kieran in vodaphone horsham. What a pleasure to deal with. Polite, efficient, and knew his stuff. Whole process took leas than 15 minutes! Brilliant. Well done kieran.

Resposta da Vodafone UK - Horsham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.