I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jack took care of us today. Knowledgeable, patient and good humoured. Guided 2 old timers with the purchase of 2 new iPhone 17 max phones. Thanks for your help Jack. Much appreciated. Recommend. Pr... Ver mais
A empresa respondeu
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one, On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could... Ver mais
A empresa respondeu
Brandon was extremely professional and really patient, as being an asian and we do challenge with language but he was too nice and kind, he explained everything in soo much detail, answered everything... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hull
Escrito pela empresa
Informações de contacto
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Reino Unido
4,9
Excelente
333 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jack gave outstanding service
Jack gave outstanding service , trouble shooting my old phone as my Touch ID would not work . All sorted new phone bought .
Highly recommend this store
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Lesley,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome
Caitlin B was absolutely fantastic helping me sort out plans for myself and my children. She was kind, polite and funny.
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Claire,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin b amazing
Caitlin b was very helpful and explained everything to us as were not very up to date with technology, customer service was great and im guna have one happy boy thank you
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Tammy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nicol
Nicol was very helpful and tookbtime to explain things to me. Great care.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicol
The service was amazing. Nicol was friendly patient and knowlegable. Great care
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Pete,
We truly appreciate your kind words and the amazing support you’ve shown for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grat customer service from Nicole
Great customer service from Nicole
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and polite
Very helpful gentleman called shane, he helped with my questions and explained everything in detail. Very happy with the level of service provided
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Joe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Honya and Shane were so helpful today…
Honya and Shane were so helpful today in fixing my issue with my phone, credit to them and thanks so much for the patience
25 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya helped me get a good deal thank…
Honya helped me get a good deal thank you ☺️
16 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a problem with my phone and Honya…
Had a problem with my phone and Honya helped me sort it thank you 🙏
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Jane,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Knowledgeable, Great Customer Service
Came into the Vodafone store and spoke to someone called Shane about upgrading to a new phone, he went above and beyond to find the phone that suited my needs and he was very knowledgeable in all the latest phones
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Brett,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best Experience🥰
Caitlin P is amazing! She helped us get our new phones, smiling all the time and being so patient! She made our day with her positivity and cute smile! So helpful and polite through the whole process.
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Alexandra,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P
Caitlin P
Excellent customer service, really helpful and friendly, her hospitality was 100 percent.
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Hey Adewuyi,
Thanks for the lovely review and fantastic support for Caitlin P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
iPhone sale
The service was exceptional after having a bad experience online and I was told my order was cancelled. Caitlin P the retail adviser from the Hull store was very helpful and rectified the issue very professionally and promptly. Overall the customer service was very impressive considering the ordeal online.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
We're happy to hear that you had such a positive experience with Caitlin, and appreciate you sharing your feedback with us.
Thanks,
Vodafone Social Media Team
Really good experience
Really good experience. Quick easy and well explained. Jack was really helpful and made this experience a breeze.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing
Amazing, so helpful! Went through all the offers to get me the best day. Would highly recommend.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Caitlin P was very very helpful and…
Caitlin P was very very helpful and extremely pleasant to deal with, what an asset she is 👌🏻
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Bought new phone same as wife
Bought new phone same as wife. Nichol swapped everything across. Kept same number. Always been vodaphone.
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone should do better loyalty…
Vodafone should do better loyalty discounts but singnsl good and advisor was lovely. Nichol st Stephens.
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service
Seen today by Jack who was very friendly and helpful
He sorted transferring all my data to my new phone as had to be done manually due to my previous phone being so old
Great service would recommend
2 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.