I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Ver mais
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Localização
Alterar localização11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Ver mais
A empresa respondeu
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Ver mais
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Once again Jordan exceeded my expectations as a repeat vodafone customer. He sold me my 2 new Apple iPhones and spent time getting all my data transferred over. This is something I would not undertak... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Inverness
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Reino Unido
4,8
Excelente
228 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Knew what I wanted and Ross had all the…
Knew what I wanted and Ross had all the answers. Very professional and polite.
4 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron, the Branch Manager, is excellent.
Cameron, the Branch Manager, was fantastic. His ability to upsell so naturally with relevant products from just speaking with me and taking the time to understand my needs was great. I came into the shop quite late at 5pm knowing they shut at 5.30pm however Cameron assured me he was in no rush and wanted to help as much as possible. He took his time and did not rush me which was very much appreciated. This alone made me go for the more expensive option as I could take the time to make a decision.
The other members of staff that were also working were very friendly and a credit to the store.
Thank you all!
I am still waiting to hear from Vodafone as to when my new phone and iPad will be available for collection from the store - it would be great to get an update soon.
It would also be good if the Inverness had a direct number so I could call for an update however I can understand why they don't have this.
31 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Fiona,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Cameron & staff.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Inverness
Hey Blair,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely top class service from James…
Absolutely top class service from James who has the patience of a saint and comforting knowledge - a credit to Vodafone.
15 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Robert,
Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from Lachlan today
Brilliant service from Lachlan today, knowledgeable, interested, helpful, quick to explain and reassuring.
Pleasure to have his support. You should be very happy Vodafone.
11 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey John,
Thanks for the lovely review and fantastic support for Lachlan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was extremely helpful and I have…
Jordan was extremely helpful and I have come away with a phone and package I am very happy with. He answered all my questions in plain English which makes life so much easier. Thank you
9 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Jane,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had visit at Inverness eastgate branch…
Had visit at Inverness eastgate branch and gentleman name Jordan was really good service , sorted my problem
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Moaj ,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just had my time wasted and didn’t get…
Just had my time wasted and didn’t get my issues resolved! 😔
Just to add to the insult didn’t even get a call back from the manager I spoke after explaining I wasted an hour and a half.
25 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Eugenio,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Inverness
Hey Ross,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent set
Cameron fully understood my needs and provided prompt and excellent service.
22 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Nigel,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An excellent in-store experience
Apologies if I have already completed this review.
Marc in the Inverness store dealt with my enquiry and subsequent sale of a gigacube which was in stock and available. It was as easy as pie to set up and “go” just as he said. At an affordable price with an initial 24months contract it has allowed someone in a relatively off grid situation to enjoy connectivity . As a not too rech-savvy parent, I have clear instructions to transfer payments over to my 20-something year old daughter. It would have been nice for her to to have completed everything remotely but I do appreciate the security necessary to open a new account with Vodafone.
Thank you Vodafone.
22 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great deals
I found Vodafone give the best price deals, the customer service is great. Ross who helped me was a star.
19 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Julie,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Jordan in store today …
I was helped by Jordan in store today he was really helpful and friendly. He explained everything he was doing as he was going along. I would highly rate my experience today.
17 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Hazel,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross in Vodafon Inverness was…
Ross in Vodafon Inverness was competent, friendly and a pleasure to deal with!
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Leendert,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in off chance to the inverness…
I went in off chance to the inverness shop to get a phone upgrade. A very helpful man called Jordan took me through the process which was very simple and I got the unit I wanted. He also looked at the other three units I have on my account and he also saved me some money every month also. Many thanks to Jordan - a great vodafone employee.
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Denny,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
GREAT JOB LACHLAN.
The Advisor Lachlan was just amazing. He resolved the problem for me very quickly.
I was totally lost with all the tech stuff, but Lachlan sort EVERYTHING for me.
Thank you Lachlan. Your a STAR.
31 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi,
We truly appreciate your wonderful review and the amazing support you've shown for Lachlan.
Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
The Vodafone Social Media Team
Jordan at vodafone was great
Jordan at vodafone was great. Vodafone has been a reliable network to make use of and I haven't gotten any network failure. I would recommend everyone should make use of Vodafone.
31 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Emuobonuvie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big thanks to Cameron at Vodafone…
Big thanks to Cameron at Vodafone Inverness today. We’ve always used this store and always had good friendly service with honest advice and help. Today was no exception. Just in to get a spare emergency phone today so not a mega sale this time but Cameron still provided the best service. Well done and thank you. I’ll be needing to upgrade my own iPhone in the near future and will definitely be back to see the team at Inverness. Good job guys 👍🏻
28 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hello Marieanne,
Thank you so much for your kind words; it truly means a lot to us!
Should you ever require assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
We appreciate your support,
Vodafone Social Media Team
Lachlan in Inverness store was so…
Lachlan in Inverness store was so helpful and knowledgable . Brilliant !
22 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hello,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark Inverness great service
Mark in the Inverness branch was very helpful and delivered great service. Paid off my S23 and got a new contract for the S25 ultra.
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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