I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Ver mais
A empresa respondeu
Localização
Alterar localização11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Ver mais
A empresa respondeu
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Ver mais
A empresa respondeu
Once again Jordan exceeded my expectations as a repeat vodafone customer. He sold me my 2 new Apple iPhones and spent time getting all my data transferred over. This is something I would not undertak... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Inverness
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Reino Unido
4,8
Excelente
228 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Inverness
Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did an upgrade and it was made so easy…
Did an upgrade and it was made so easy by the staff ! Everything was very simply explained by Ross
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hello Jack,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have just received absolutely…
We have just received absolutely outstanding service from Lachlan in Inverness east gate Vodafone store. He was very helpful and polite.
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Jordan he was amazing knowledgeable…
Jordan he was amazing knowledgeable patient and is an asset to your company Carolyn
14 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jordan Great service and explanations…
Jordan Great service and explanations and patience. Fantastic .
13 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Elizabeth,
This is amazing feedback for Jordan. Thanks for sharing, we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was extremely helpful with my…
Jordan was extremely helpful with my order to upgrade my home broadband to fibre and help me save on my account for he was able to make the required changes once he identified the issue and he was, able to show additional support and guidance on the future of my account
7 de fevereiro de 2025
Opinião espontânea
Jordan was very helpful
Jordan was very helpful. Explaing clearly the new terms and conditions. Also he offered broadband which I am now considering.
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Kathleen,
This is lovely feedback for Michael. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future, or to discuss an Home Broadband line with us. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful when I went to…
Jordan was very helpful when I went to get a new phone. He went through all my options and explained the prices.
7 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Margaret,
Thank you for taking the time to leave us a 5 star review and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Kind and helpful service from Jordan
Kind and helpful service from Jordan. He sorted my problem and explained best ways forward for me. Thank you.
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Angela,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was very helpful and help me set…
Jordan was very helpful and help me set up my new phone very easily
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Neil,
Thank you for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dear sir / madam or to whom it may…
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfriend ( Margret ) and ended up getting a new tariff for myself!
Too!! I can only say that your phone assistant ( Chloe) was very informative, very knowledgeable , very polite and put quite simply made the whole experience an absolute joy to do !
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Angela. Thank you for your review for Chloe. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was explained in detail by…Jordan excellent service
Everything was explained in detail by Jordan. Very easy to understand what happens next with installation.
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Janice,
Thanks for your review and kind feedback for Jordan! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan vv helpful great servce
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Thanks for the brilliant review, Paul. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Broadband
Chloe gave clear and simple explanations of what my new broadband deal will offer in-store in Inverness. Excellent customer service
21 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Gordon,
Thank for the five star review. It's great to see our Inverness team provided the level of service we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Inverness Chloe Customer Service
We went into the Inverness branch with an issue with adding a card onto the wallet. Chloe was fantastic, she didn’t manage to add it however we have ordered a new phone and I also upgraded mine. We were in and out of there for over 2 hours the shop computers were playing up so made things a little bit more tricky. Thank you Chloe for your customer service today.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Phillippa. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was seen by Jordan
Was seen by Jordan. Sorted out phone contract, Internet and an additional sim. All very informative and quick.
A pleasant stress free experience.
30 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi John,
Thank you for taking the time to leave us a 5 star review and congrats on your new contract and additional SIM.
Thanks,
The Vodafone Social Media Team
Excellent service from Jordan today
Excellent service from Jordan today , sorted out all my families needs . Thanks
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Anne.
Thanks for your kind words and taking your time to share this experience in store with Jordan. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful in setting up…
Jordan was very helpful in setting up my new phone ..very patiently answering all my questions which were many .
His interpersonal skills &his knowledge were exemplary
8 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Robert,
It's great to see you had such a positive experience with Jordan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service was excellent
The service was excellent. Tom took his time to explain everything to my elderly mother-in-law and set up the phone for her with only basic apps.
13 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Hans,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Tom and his great service he has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Inverness
Hi Karly,
Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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