Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... Ver mais
A empresa respondeu
25/27 Tavern St, IP1 3AD Ipswich, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... Ver mais
A empresa respondeu
Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... Ver mais
A empresa respondeu
As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... Ver mais
A empresa respondeu
We were seen by Kurt who was extremely helpful and patient. I went with my Dad as he was getting lots of pop ups on his mobile and it was stressing him out. But Kurt was very good and even helped get... Ver mais
A empresa respondeu
Escrito pela empresa
25/27 Tavern St, IP1 3AD, Ipswich, Reino Unido
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Really helpful gentleman in the Ipswich store. Clarified my query. Efficient,polite & very helpful.
Thank you. Ben Ipswich

Resposta da Vodafone UK - Ipswich Tavern Street
Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excellent. They even helped me with a problem with my phone going above and beyond that my current provider would not help at all. When my phone contract is up I will be definitely switching to Vodafone with support like this. Would 100% recommend the staff in this store - good old fashioned service which is so rare these days!

Resposta da Vodafone UK - Ipswich Tavern Street
Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali.
Went in store to sort a new phone/contract for my Grandad.
Ben and Cali, two very friendly, extremely knowledgable and helpful staff members who made phone shopping easy.
Gave us all the infomation and help we was looking for.
Answered all questions.
Made the experience stress free, very educational and patient with my grandad on technology and deals.
It is so important to have stores and staff like this, where we can sit in person with and talk face to face, compared to it doing it all online.

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street
We were seen by Kurt who was extremely helpful and patient. I went with my Dad as he was getting lots of pop ups on his mobile and it was stressing him out. But Kurt was very good and even helped get something back onto the phone I had accidentally deleted.

Resposta da Vodafone UK - Ipswich Tavern Street
As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector on and just making sure I was happy with everything before I left the shop, also saying if I have any questions later just to pop back . kurt definitely went the extra mile. 10 of 10 experiance

Resposta da Vodafone UK - Ipswich Tavern Street
The service we received from the Ipswich Vodafone shop was very good and the advisor (Karen I think?) help and support in getting both the broadband and SIM deal sorted was excellent. Very helpful and supportive and was very patient in dealing with a complex and difficult change of provider. Really good.

Resposta da Vodafone UK - Ipswich Tavern Street
Ben looked after us and was really good at guiding us through the options for a new mobile and sorting the details. Nice guy to deal with.

Resposta da Vodafone UK - Ipswich Tavern Street
Staff Calleigh at Ipswich store was very kind and helpful highly recommended her for the great service she’s offered me today.

Resposta da Vodafone UK - Ipswich Tavern Street
Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt rushed or pressured into anything. Kurt went above and beyond to make sure everything was sorted and I left really happy with the service.
Would definitely recommend Kurt and the team at Vodafone Ipswich!

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street
Ben was really patient and helpful in trying to get our monthly costs down, not only on one phone but also our broadband package, saving us money each month. He also upgraded another phone’s SIM at the same time. I normally upgrade online and never been very happy, but would go in to a shop personally in future.

Resposta da Vodafone UK - Ipswich Tavern Street
Ben at Ipswich branch gave us great service and was really helpful

Resposta da Vodafone UK - Ipswich Tavern Street
Eveline was commendably professional and welcoming. Taking trouble to explain things clearly, she maintained my confidence that whenever I go into a Vodafone shop I will never be disappointed.

Resposta da Vodafone UK - Ipswich Tavern Street
I was served by a lovely lady called princess in the Ipswich store and she helped me so much

Resposta da Vodafone UK - Ipswich Tavern Street
Came into the Ipswich store with my mother and was assisted by Princess. She was incredibly helpful, professional and patient with my mother who struggled to understand the technical side of things. Highly recommend

Resposta da Vodafone UK - Ipswich Tavern Street
Eveline in the Ipswich branch was so helpful and explained everything well. She was very polite and knowledgeable, thank you for what you've done today.

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street
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