Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... Ver mais
A empresa respondeu
25/27 Tavern St, IP1 3AD Ipswich, GB
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Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... Ver mais
A empresa respondeu
Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... Ver mais
A empresa respondeu
Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt... Ver mais
A empresa respondeu
As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... Ver mais
A empresa respondeu
Escrito pela empresa
25/27 Tavern St, IP1 3AD, Ipswich, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Ipswich Tavern Street
I called in to sort out my sister's mobile, that had stopped working. It turns out that she had not used it for more than three months. Thus is where we had fun.
My sister is practically bed bound with terminal cancer so like to have her phone with her so she can call me if she needs help, or her husband if he has gone out.
Anyway, Charlie, the (very) young lad sold me on the idea of a new sim card,but was too young to know how to change a sim card on a (not smart) phone.we did have a laugh, something I haven't done much of lately. Anyway I was very pleased with the service I got from Charlie and the store in general.

Resposta da Vodafone UK - Ipswich Tavern Street
Ben was great conversation (fellow anime lover!) and sorted out a new SIM deal for me in a matter of minutes! More data for less cost, precisely what I wanted. Thanks very much!

Resposta da Vodafone UK - Ipswich Tavern Street
Ben was very helpful sorted out issues and got us a better deal

Resposta da Vodafone UK - Ipswich Tavern Street
I was very well assisted by Sam today. He was friendly, helpful and knowledgeable. He worked efficiently, with clear explanations, and was able to finish quite quickly when I told him I didn't have much time.
I have used this store several times and always found the staff to be very polite and helpful.

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street
Ben was very helpful! Sorted everything out!

Resposta da Vodafone UK - Ipswich Tavern Street
ben is a wonderful person and very helpful, thanks ben!

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street
I was able to deal with my problem in store without any stress that I would on the phone. Laura was great and helpfull.

Resposta da Vodafone UK - Ipswich Tavern Street
The staff were absolutely fantastic and so helpful from the get go! Rob, Dan and Laura are a credit to the Vodafone team. Thanks again!

Resposta da Vodafone UK - Ipswich Tavern Street
Really good service Ben was very helpful and was not pushy in any way. Very informative.
Very happy customer

Resposta da Vodafone UK - Ipswich Tavern Street
The sales advisor Ben was very polite. Had a good conversation while dealing with my request. Very friendly and approachable.

Resposta da Vodafone UK - Ipswich Tavern Street
Laura helped me out massively went beyond what she had to do to help me get my phone updated and back in service

Resposta da Vodafone UK - Ipswich Tavern Street
Alex was fab! He sorted everything we needed in such a short time and was very friendly and helpful :) Vodafone Ipswich.

Resposta da Vodafone UK - Ipswich Tavern Street
Ben in the shop was extremely helpful in contacting the The Customer Care Team, broadband team and billing team regarding the unfair bill we received. The billing team has eventually confirmed that we won’t be charged for home moving or “early termination“ because Vodafone cannot provide / continue the same fibres broadband service in our new house. We are only requesting for moving but not cancellation and would love to keep the Vodafone fibre plan if we could!

Resposta da Vodafone UK - Ipswich Tavern Street
Ben was a great help, could not ot done I without him. Fist rate.

Resposta da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street
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