Vodafone UK - Ipswich Tavern Street Opiniões 

187
•
TrustScore: 5 em 5

4,9

25/27 Tavern St, IP1 3AD Ipswich, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Ipswich Tavern Street

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 25/27 Tavern St, IP1 3AD, Ipswich, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

187 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(187)

41 019 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Polite and helpful

30 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Maisie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Old mobile and young sales assistant I called int out my sister's…

I called in to sort out my sister's mobile, that had stopped working. It turns out that she had not used it for more than three months. Thus is where we had fun.
My sister is practically bed bound with terminal cancer so like to have her phone with her so she can call me if she needs help, or her husband if he has gone out.
Anyway, Charlie, the (very) young lad sold me on the idea of a new sim card,but was too young to know how to change a sim card on a (not smart) phone.we did have a laugh, something I haven't done much of lately. Anyway I was very pleased with the service I got from Charlie and the store in general.

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Paul,

I'm sorry to hear what you and your family are going through at this difficult time. Thanks for taking your time to leave these kind words and feedback.

We appreciate your support. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Brand new deal in minutes!

Ben was great conversation (fellow anime lover!) and sorted out a new SIM deal for me in a matter of minutes! More data for less cost, precisely what I wanted. Thanks very much!

1 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey Jonathan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was very helpful sorted out issues…

Ben was very helpful sorted out issues and got us a better deal

1 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey Debbie,

Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful staff

I was very well assisted by Sam today. He was friendly, helpful and knowledgeable. He worked efficiently, with clear explanations, and was able to finish quite quickly when I told him I didn't have much time.
I have used this store several times and always found the staff to be very polite and helpful.

23 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi there,

Thanks for the fantastic feedback for Sam, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

It’s helpful and I love it

23 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Mohammed,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was very helpful

Ben was very helpful! Sorted everything out!

19 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

ben is a wonderful person and very…

ben is a wonderful person and very helpful, thanks ben!

18 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly staff

Friendly staff, very helpful

17 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Dorota,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and experienced

17 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey Gerry,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rob was very helpful

15 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Wayne,

Thanks for your feedback for Rob. It's great to hear he was helpful.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

I was able to deal with my problem in…

I was able to deal with my problem in store without any stress that I would on the phone. Laura was great and helpfull.

14 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey Samuel,

Thanks for letting us know what an amazing job Laura did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The staff were absolutely fantastic and…

The staff were absolutely fantastic and so helpful from the get go! Rob, Dan and Laura are a credit to the Vodafone team. Thanks again!

9 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey Mrs Smith,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really good service Ben was very…

Really good service Ben was very helpful and was not pushy in any way. Very informative.
Very happy customer

29 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi. Thank you for your review for Ben. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The sales advisor was very polite

The sales advisor Ben was very polite. Had a good conversation while dealing with my request. Very friendly and approachable.

29 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi, thank you for your support and feedback. It's great to hear Ben was so polite and was able to chat with you while working.
Thanks again,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Laura helped me out massively went…

Laura helped me out massively went beyond what she had to do to help me get my phone updated and back in service

25 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Chloe,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex was fab

Alex was fab! He sorted everything we needed in such a short time and was very friendly and helpful :) Vodafone Ipswich.

18 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey Megan,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Alex directly.

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Unfair bill for moving home

Ben in the shop was extremely helpful in contacting the The Customer Care Team, broadband team and billing team regarding the unfair bill we received. The billing team has eventually confirmed that we won’t be charged for home moving or “early termination“ because Vodafone cannot provide / continue the same fibres broadband service in our new house. We are only requesting for moving but not cancellation and would love to keep the Vodafone fibre plan if we could!

17 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hey AW,

It's great to hear that Ben was able to help get everything resolved and confirmed for you today!

If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was a great help

Ben was a great help, could not ot done I without him. Fist rate.

16 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Steven,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

very good experience.

16 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Ipswich Tavern Street

Resposta da Vodafone UK - Ipswich Tavern Street

Hi Maddie,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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