Iman is incredible!! She went above and beyond to make sure I understood precisely what I was doing, and she was patient and kind! By far the best experience I have ever ever had buying tech!
A empresa respondeu
156 High Road,Kilburn, NW6 4JD London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Iman is incredible!! She went above and beyond to make sure I understood precisely what I was doing, and she was patient and kind! By far the best experience I have ever ever had buying tech!
A empresa respondeu
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Ver mais
A empresa respondeu
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Ver mais
A empresa respondeu
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Ver mais
A empresa respondeu
Escrito pela empresa
156 High Road,Kilburn, NW6 4JD, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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I spent a long time with the assistant on deciding on a plan. However she forgot to till me it was a two year plan! When I got home and read the contract online I realised it was for two years. I tried to call vodaphone but since the number was not transferred they couldn’t help I went to the stone the next day and they told me I had to wait for the transfer! Then the following day I when back to the store and was told by the same assistant that they had to cancel the contract and redo a new one! Which would mean I would lose my number! This is a work number and phone. When i complained the one of the other assistants told her to speak to the Manager. Who then authored the “Like for Like”. I am told this is now done. Unbelievable! Since the assistant insists she told me two years! How is that even possible! Really bad service

Resposta da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn
Dealt with my request quickly and efficiently and offered good advice.

Resposta da Vodafone UK - Kilburn
my father already commented on aboud and ricky. i also wish to say thank you as they did what 3 other stores didnt because we were not money makers for them. the way my father was treated im so grateful they were served by these two gems

Resposta da Vodafone UK - Kilburn
great service from ricky and aboud.
i came to get a pac code as my complaint was delt with from vodafone and the boys managed to sign me up to a 2 year plan by being great advocates of the brand. promote them

Resposta da Vodafone UK - Kilburn
I walked in wanting to cancel because of customer service. I was served by the area manager Ricky and his team. Great customer service and approach. They managed to keep me for another 2 years. Thank you

Resposta da Vodafone UK - Kilburn
Great customer service from Aboud in Kilburn High Road. Professional, efficient and friendly. Thank you!

Resposta da Vodafone UK - Kilburn
Zahra was really helpful, really friendly and tried to accommodate to our needs

Resposta da Vodafone UK - Kilburn
Today, I wanted to make a subscription for my existing telephone number and the girl named Zahra was extremely helpful while helping me and made the experience really fun by communicating and explaining to me the details and the contract in a simple and easy way.
And by being really friendly she made me really comfortable and it was like I was talking with a friend.

Resposta da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn
Great experience and store to visit if you don't no anything about technology Ricky

Resposta da Vodafone UK - Kilburn
Zara Seedat’s service was exceptional. She was a joy to talk to and full of patience whilst I chose my options ( new package )
Her persona was professional and above. She really took her time to explain thing. Zara is an asset to Vodaphone. Profess, polite, informative and 100 percent for customer care.

Resposta da Vodafone UK - Kilburn
Hussein was a good Vodafone person best

Resposta da Vodafone UK - Kilburn
Her name Zahara - she was very helpful and great service .

Resposta da Vodafone UK - Kilburn
Had a great experience in store at the Kilburn Vodafone shop with the store manager Ricky and Hussein

Resposta da Vodafone UK - Kilburn
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