Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Ver mais
A empresa respondeu
Localização
Alterar localização93 King Street, KA1 1QD Kilmarnock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
A empresa respondeu
Alexander was approachable and very helpful explaining things to us giving options and choose what is best broadband to get. We also inquired about devices and was assisted to get the best deal. We al... Ver mais
A empresa respondeu
Chloe (think she was manager) at Kilmarnock store helped me sort out my sim problems and also explained it to me in a way I could understand. Took her time was very polite and treated me with so... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kilmarnock
Escrito pela empresa
Informações de contacto
93 King Street, KA1 1QD, Kilmarnock, Reino Unido
4,9
Excelente
214 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
While the advisor was lovely and very…
While the advisor was lovely and very very patient, the systems are so slow and problematic. I feel sorry for your staff who have to deal with this every day. I would have given 1 star if it was about the company but when I said, the man said that is a reflection of his service which was 5 stars.
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Adele,
Thanks for taking the time to provide your feedback, we appreciate it.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodaphone has gotten me a new phone…
Vodaphone has gotten me a new phone again it was very good the s24 in yellow thank you to Jack for that
8 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Steven,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kilmarnock
Hello, Alexander,
It's great to hear that you received excellent service from Nathan and Jack, and we appreciate you taking the time to leave a review on the positive experience.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Thank you Jack for helping with my…
Thank you Jack for helping with my phone upgrade. You were very professional and made everything easy to understand :)
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Jean. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with rachel in store multiple…
Dealt with rachel in store multiple times now and customer service is 5 stars
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Robert,
It's great to hear this feedback. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jack was lovely
I came from O2 and the man in the shop was really very lovely. HE madr us feel welcome and we now get better signal than O2 so we are happy
24 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hello, Joan,
Thanks for the review. It's always great to hear positive feedback, and we're glad Jack made you feel welcome.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Rachel in store helped me move all the…
Rachel in store helped me move all the data over to my new phone
20 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Karen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathan was extremely helpful in fixing…
Nathan was extremely helpful in fixing my phone and sorted out a new contrCt! Lovely lad@
30 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Trish. Thank you for your review for Nathan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Straightforward servcie
The man helped me move all the things from one phone to the other and it was very steightforward service
15 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Janie,
Thanks for the brilliant feedback! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My phone broke and needed a…
My phone broke and needed a replacement. Staff soent A LOT of time helping me out with getting a new one and sorting out everything else
14 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Robert,
Thanks for the great feedback, it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
nathan was a lovely chap
25 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Isobel,
We love to hear it! Thanks for taking the time to share this 5 star review with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
My experience in store was great Jack…
My experience in store was great Jack was very patiant with me
22 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Karen. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kilmarnock
Hi Elizabeth. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan in the Kilmarnock branch was…
Nathan in the Kilmarnock branch was fantastic and went out of his way to help release my brother's phone while in hospital with COVID and heart failure a very bright young salesman
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Susan,
Thanks for reviewing and sharing this feedback for Nathan. This is great to hear and we're pleased to hear how he's been able to help.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Kilmarnock review
Nathan who dealt with us was very nice. He sat and explained all options. And explained absolutely every part of the process. Great customer service
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Reiss,
Thanks for letting us know what an amazing job Nathan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Went to the Kilmarnock branch today, ended up buying the Samsung galaxy s24 Ultra, Nathan was great, straight to the point and full of information
Definitely recommend
24 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
The team was very helpful and kind
The team was very helpful and kind
Gave the right info at the right time
Were very friendly
9 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Emma,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
7 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Calum. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience.
7 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Katie. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was a great help getting my iPhone…
Ryan was a great help getting my iPhone set up
5 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Gerald,
Thanks for letting us know what an amazing job Ryan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.