Excellent customer service from Emely at Vodafone! She was friendly, professional, and incredibly helpful. She really went the extra mile to make sure everything was sorted. A great experience and a r... Ver mais
A empresa respondeu
Localização
Alterar localização100 Kings Road, SW3 4TZ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... Ver mais
A empresa respondeu
This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... Ver mais
A empresa respondeu
I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kings Road
Escrito pela empresa
Informações de contacto
100 Kings Road, SW3 4TZ, London, Reino Unido
4,8
Excelente
209 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mara was exceptionally helpful and…
Mara was exceptionally helpful and patient with me. I had an issue with my contract being disconnected and she took extra time to take care of me and sort me out.
20 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Serene,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in a busy short staffed morning…
I came in a busy short staffed morning at Vodafone.
Iman greeted me and was very courteous and patient with my phone upgrade service.
What I was impressed with was her flexibility and addressing other clients anxiously waiting.
She was also very knowledgeable with other products.
Thank you
20 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Philip,
Thanks for the lovely review and fantastic support for Iman.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
“I had a great experience with…Emilis
“I had a great experience with Vodafone’s chat support, especially with Emilis. She was professional, patient, and very helpful throughout the whole conversation. She resolved my issue quickly and explained everything clearly. Excellent customer service — friendly, efficient, and supportive. Thank you, Emilis!”
20 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Bjanka,
Thanks for the lovely review and fantastic support for Emilis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hey Pierre,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I received absolutely an excellent and…
I received absolutely an excellent and outstanding service by Amina.
She was not only knowledgeable but extremely helpful.
An asset for Vodaphone.
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Amin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy customer!!
Helpful, patient, kind person helped me! Her name is Irina. Saved me!!!
14 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Marci,
Thanks for the lovely review and fantastic support for Irina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amina who helped me went above and…
Amina who helped me went above and beyond in terms of assistance and finding the best deals to suit my needs.
I am very grateful and it’s definitely made me look into other services that Vodafone provide - eg home broadband etc
Thank you for looking after me!
8 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Kirstie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful personal service
Wonderful personal service, polite and informative and very helpful. We are are very glad to be Vodaphone customers. Thank Mara
3 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Debra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mara has been great
Mara has been great, very professional. She solved a fairly complex international esim swap issue in 5minutes. Absolute pleasure to deal with Vodafone cust services in Kings Road store
1 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Mus,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mara is amazing! Bless this angel
Mara is the best! She looked after me so well even though I wasn’t able to speak good English. Please keep her.. value her. She’s such a good girl and I am grateful for having her in this store as she understands me every time
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Maria,
Thanks for the lovely review and fantastic support for Mara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Louis was very helpful today and…
Louis was very helpful today and patient with my voxi issue.
23 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Sara,
Thanks for the lovely review and fantastic support for Louis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lois was great
Lois was great
Knowledge PAtient with the great attitude
He deserves a 10 +
23 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Jacqueline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into the store to set up a sim…
Popped into the store to set up a sim only for my parents - totally efficient and saved me some money
19 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly & Knowledgeable
Staff were super friendly and knowledgeable.
3 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Rena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Highly recommending Mara as your point…
Highly recommending Mara as your point of contact at Vodafone on the Kings Road. I had so many requests and she has successfully done everything in a very short time with a big smile on the face. Long time I did not experience as nice customer service as with her. Thank you Mara :)
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Angela,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hey Margarita,
Thanks for the lovely review and fantastic support for Iman.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hey Steven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great experience today at Vodafone
Great experience today at Vodafone!
Iman was very helpful!
Best
James
29 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hey Melissa,
Thanks for the lovely review and fantastic support for Iman.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an issue with my number and it…
I had an issue with my number and it wasn’t solved over the phone but I popped in to Vodafone store at Kings Road and Mara was being able to fix all my issues and she was able to get my number back. She’s amazing and she did all her best to support me and not letting me down. Thank you Mara!!!
27 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Mariam,
Thanks for the lovely review and fantastic support for Mara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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