I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Ver mais
A empresa respondeu
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Ver mais
A empresa respondeu
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Ver mais
A empresa respondeu
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Ver mais
A empresa respondeu
I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Kirkcaldy
Ash has always been the best when ever I have problems. Resolved everything. 5 stars.

Resposta da Vodafone UK - Kirkcaldy
Changing from O2 was quick and easy, good customer service.

Resposta da Vodafone UK - Kirkcaldy
Audrey and Gary were so much help today. Couldn’t get my stuff to transfer and they did it in no time. Thanks again.

Resposta da Vodafone UK - Kirkcaldy
Went in to change to a sim only plan and as always staff were amazing. Terrie especially was brilliant talked me through everything. Can't fault her for anything. Always going above and beyond for customers. Will never change my network provider due the service received in the Kirkcaldy store.

Resposta da Vodafone UK - Kirkcaldy
Very helpful and skilled. I came in on Thursday with a non functioning old phone and three days later I have a new phone with all I need on it. Many thanks to Gary for sorting this out. 5 stars.

Resposta da Vodafone UK - Kirkcaldy

Resposta da Vodafone UK - Kirkcaldy
I popped into the Vodafone store to ask about broadband, as I’ve already been with Vodafone for my mobile for a number of years and was interested in seeing what broadband deals they could offer.
I spoke with Audrey, who kindly checked what broadband options were available in my area. Unfortunately, my street doesn’t yet have full fibre, so she advised that it would be better to stay with my current provider until full fibre becomes available.
I really appreciated the honest advice rather than being pushed into a product that wouldn’t have worked well for me. It’s refreshing to receive that level of transparency and customer care. I’ll definitely be back once full fibre is available in my area to discuss broadband again.

Resposta da Vodafone UK - Kirkcaldy
Such a great experience. Came in with an issue and Gary couldn't have been more helpful. Explained everything and answered any questions that I had. Was up and running in no time. Highly recommend!

Resposta da Vodafone UK - Kirkcaldy
Great service as always, thank you for helping me today

Resposta da Vodafone UK - Kirkcaldy
Staff were very helpful as always

Resposta da Vodafone UK - Kirkcaldy
Had a great experience in Kirkcaldy today and all the guys were so helpful. Nothing was too much trouble. Highly recommend

Resposta da Vodafone UK - Kirkcaldy

Resposta da Vodafone UK - Kirkcaldy
Gary had helped me on multiple occasions and always works to get the best deals with a smile

Resposta da Vodafone UK - Kirkcaldy
Gary helped get phone and explained everything was really great and patient with me as not tec savvy

Resposta da Vodafone UK - Kirkcaldy
Fantastic service from Gary. Helped me with my upgrade and setting up my phone. Lovely experience

Resposta da Vodafone UK - Kirkcaldy
Fantastic service. Always a pleasure visiting this store. Recommended

Resposta da Vodafone UK - Kirkcaldy
Gary was a great help today. All the guys in the Kirkcaldy shop are so helpful. Will be back with my wife for a phone soon.

Resposta da Vodafone UK - Kirkcaldy
As a gentleman of somewhat advanced years. I am not fully au fait with the necessary language required with such technical detail.
Firstly I was met with Ashleigh and Audrey, smiling faces together with an air ofr "we can help you" I have to say the most certainly did and at no time did they make me feel inadequate( which is not always the case. Thank you both for your professionalism. I will be back.

Resposta da Vodafone UK - Kirkcaldy

Resposta da Vodafone UK - Kirkcaldy
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.