Went into the store just to see what they could offer, met a very helpful chap. I believe Diogo was his name very helpful chap explained the whole process and got my new phone delivered very quickly.... Ver mais
A empresa respondeu
Localização
Alterar localização19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came into store with a broadband query along with an issue with the sim in my iPad. Sully was super helpful and accommodating, answering all the questions I had which helped put my mind at ease. A gre... Ver mais
A empresa respondeu
I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Ver mais
A empresa respondeu
I had the most amazing experience today while purchasing a new mobile phone. Mimi and the team are very helpful and professional. I would highly recommend!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Leatherhead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Reino Unido
4,8
Excelente
55 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Understanding
Helpful, understood the problem with empathy, thank you!
16 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Diogo was very helpful and patient
Diogo was very helpful and patient. Explained all our options clearly. Helped transfer all my apps and photos. Basically went above and beyond.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi there,
Thanks for your review for Diogo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service, friendly staff. Was helped at the shop by Tyler, very helpful and professional.
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Rafee,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Superb Service and Solutions
Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer
8 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey Scott,
Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So far so good
Alfie at Vodafone Leatherhead was very friendly, helpful, and efficient and made the process of switching from O2 an absolute doddle, thanks!
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hello, Graham,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Sully and Alfie
Great service from Sully and Alfie. Thank you so
Much
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Caro,
Thanks for your review for Sully and Alfie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
I visited Vodafone today
I visited Vodafone today , got a new broadband and phone plan. Tyler was very help-full and managed to get my monthly cost reduced. Great service Thank you !
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Thanks for your review Peter. It's great to hear Tyler took the time to find you a suitable plan and saved you a little money too 😊
Thanks, The Vodafone Social Media Team
Alfie and Tyler at Vodafone Leatherhead:very Helpful
Alfie and Tyler helped me in phone exchange . The process was easy and very professional. Thanks
12 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi As De,
This is a great review for Alfie and Tyler. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing Customer Service
Diogo and Sully are amazing at your leatherhead store, such a credit to the Vodafone team! Both incredible service and product knowledge! It’s not the first time I’ve left 5 star feedback for them! They always give a 5 star service, I’m a Vodafone customer for over 20 years!
8 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Debs,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good menenger
12 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi there,
Thanks for this 5 star review! We really appreciate it.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Upgrade experience
Quick, efficient, no fuss. Great face to face contact.
11 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Robert,
Thanks for sharing your experience! Sounds like it was an easy visit, definitely what we aim for 👍If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing
Wow, everytime I have gone into Vodafone the staff are always so friendly and are always willing to help me with my phone or sometimes even just a knowledge question. I definitely would recommend this shop and Vodafone in general
29 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Sophie, we love seeing that our team is-store made such a great impression on you.
Thanks again, The Vodafone Social Media Team
Amazing staff
Amazing staff. Soooo helpful. Highly recommend to anyone who needs mobile phone assistance.
25 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Helen, thank you for your feedback. It's great to see we were able to help.
Thanks again, The Vodafone Social Media Team
Credit to the company
Alfie was very knowledgeable, helpful and polite an absolute credit to your company.
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went into store to move my contract…
I went into store to move my contract over from a different provider. The sales advisor Alfie was very helpful and friendly. He made the process so quick and easy!
16 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Megan,
This is lovely feedback for Alfie. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful and informative staff
Helpful and informative staff, advised and explained all the way.
Very friendly manager, Sully.
12 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi there Wendy,
Your feedback is much appreciated. Thanks for taking the time to leave your review. We're glad you had a positive experience in store and that the manager was friendly!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very easy experience with lovely staff
Came in a few days ago, and had some great help with choosing a contact for my new phone. Staff were very nice and made everything feel very easy.
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey Charlie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
the team here are so good
the team here are so good, been coming to this store for many years and they have always been so helpful!
19 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Harry. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing place, loved the staff
Leatherhead are amazing, especially Lauren! she was so helpful when i upgraded my phone!
20 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey Zachary,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful Service
Alfie in the Leatherhead store was so helpful today!
26 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Judy,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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