Went into the store just to see what they could offer, met a very helpful chap. I believe Diogo was his name very helpful chap explained the whole process and got my new phone delivered very quickly.... Ver mais
A empresa respondeu
Localização
Alterar localização19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came into store with a broadband query along with an issue with the sim in my iPad. Sully was super helpful and accommodating, answering all the questions I had which helped put my mind at ease. A gre... Ver mais
A empresa respondeu
I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Ver mais
A empresa respondeu
I had the most amazing experience today while purchasing a new mobile phone. Mimi and the team are very helpful and professional. I would highly recommend!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Leatherhead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Reino Unido
4,8
Excelente
55 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lauren was absolutely fantastic
Lauren was absolutely fantastic! Really helpful and patient. Can’t recommend her enough !
25 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Abbie. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great helpful team!!!
Sully was very welcoming and helpful when I was feeling a bit overwhelmed by technology. Lovely friendly atmosphere and staff. Thank you Tully!!!
24 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Lesley,
Thanks for taking your time to leave this review for Sully.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service
Great customer service. Lauren was very polite and helpful. Really easy experience.
30 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey Lucie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Service
Always always do their upmost
Suli the manager at leatherhead always offers outstanding service, going over and beyond
27 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Katie,
It's great to hear you've had such a positive experience with Suli. This is absolutely what we aim for!
Thanks, Vodafone Social Media Team
very friendly and helpful in this store
15 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Susan,
We're pleased to hear your positive feedback, and how our team was able to help. Thanks for reviewing.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Since upgrading 10 days ago
Since upgrading 10 days ago, Tech Support have not been very helpful so went back to Leatherhead store who were helpful. Let’s hope Alfie’s fix works!
21 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey Marie,
Thanks for letting us know what an amazing job Alfie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
amazing team in this branch
amazing team in this branch! they go above and beyond all the time for me & my family. highly recommend going to see the team here.
3 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hey Alan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly helpful and knowledgeable.
All team members that I interacted with during my recent visits for mine and my husband's phones were fantastic.
Especially Sully (Store Manager)
Super knowledgeable, friendly and helpful.
12 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Aaron,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The manager and staff in here so good…
The manager and staff in here are so good, they helped with my upgrade and it was so smooth and easy.
11 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Sam. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Leatherhead
Hey Benjamin,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Alfie at Leatherhead Vodafone was an…
Alfie at Leatherhead Vodafone was an excellent sales assistant. Patient efficient and very polite.
12 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Gill,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lovely customer service from the Team…
Lovely customer service from the Team in Leatherhead, I only popped into the store to buy a case and screen protector for my new phone and the staff went above and beyond, they applied the screen protector for me and were so kind!
Thank you Vodafone Leatherhead team! You’ve been so great for many years!
11 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi, It's great to see our Leatherhead team offered such memorable service while helping with your screen protector and case.
Thanks for your review,
The Vodafone Social Media Team
Outstanding service and great team
Dear Vodafone Leatherhead team,
I am writing to express my utmost satisfaction with the service provided by your team, especially the manager Sully. On my recent visit to your store, I was blown away by the amazing customer service I received. Sully's warm welcome, friendly demeanor, and thorough explanations made my iPhone Data transfer (I believe you call it a tech service) an absolute breeze.
I would also like to commend the rest of the team who were equally knowledgeable, helpful and patient. They went above and beyond to ensure that I was satisfied with my purchase, and their extraordinary efforts did not go unnoticed.
Overall, I would highly recommend Vodafone Leatherhead to anyone in the market for a new phone, or any other electronics products. Your team's passion for customer service is evident and greatly appreciated. Keep up the excellent service, and I look forward to being a loyal customer for years to come!
Thank you again for all your hard work.
Sincerely,
Jay
19 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Jay, This is great to see and just how we want our customers to feel when they visit us. I'm glad to hear our team went above and beyond to get your issue sorted and make you feel comfortable and at home while they did.
Thanks for your awesome review,
The Vodafone Social Media Team
Very helpful staff
Very helpful staff, nothing is too much trouble, spent time to explain everything with great detail.
I'm a support worker for a partially sighted person and the staff here were incredible and so patient!
9 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Leatherhead
Hi Cindy,
This is such a lovely review to read for our Leatherhead store. Thanks for sharing the experience you've had.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.