Matti the customer service agent was extremely helpful, knowledgeable and did he’s best for us. He gave me a good deal on the phone and improved our home broadband speed and reduced the price. 10/10 f... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came in with my mum to take out a new contract, had a great experience with farhan and waqar. Helped me pick and choose my phone, great experience would defo recommend
A empresa respondeu
Dainora was absolutely brilliant and went above and beyond to help me sort out my situation. She took the time to understand exactly what I needed and did everything she could to make sure I was happy... Ver mais
A empresa respondeu
Naz and Zahir was great they helped to set up my new contract. I have been a longstanding customer with Three and I am always served by Zahir and he always finds me the best deals and solves my issues... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Leeds White Rose
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, Reino Unido
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Leeds White Rose
Hey Reece,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service received in store was…
The service received in store was brilliant from Farhan, waqar and D.
They deserve a pay rise.
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey pam,
Thanks for the lovely review and fantastic support for Farhan and Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store on 11/08/2026…
I visited the store on 11/08/2026 around 10.15 to resolve an issue with the sound on my iPad, which I purchased from Vodafone a few months ago. Despite arriving before three other customers, we were kept waiting for over 30 minutes while staff served those who came after us.
We were prioritised behind people who arrived later, even though we were there first with a product fault issue. No apology or explanation was given for the wait. I decided to walk out of the store and told them how unhappy I was.
We came to get a known fault resolved and instead received poor customer service and unfair queue handling. Very disappointed — I expect much better from a major provider.
I do not recommend coming to this store as the service is disappointing.
11 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hello Sam,
I'm really sorry to hear about the issues with your connection and that our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Amina was extremely helpful and…
Amina was extremely helpful and professional. She is an absolute credit to Vodafone 3. She made getting a new phone an enjoyable experience
13 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
FARHAN WAS A VERY FRIENDLY GUY
FARHAN WAS A VERY FRIENDLY GUY. PRODUCT AND SYSTEM KNOWLEDGE WAS FANTASTIC. WHAT I DID LIKE WAS EASY GOING AND REALLY HELPFUL WITH THE MIGRATION TO VODAPHONE. A PLEASURE.. BRILLIANT
13 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amina was soo nice I wish to get help…
Amina was soo nice I wish to get help from over and over again
13 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amina saved us and she was awesome
Amina saved us and she was awesome. Great services
13 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Chamu,
Thanks for the lovely review and fantastic support for Amina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made appointment online
Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take. I have been assured that all data will be transferred over. Shaf and the staff with whom I have had contact were very friendly and efficient.
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey CHRISTINA,
Thanks for the lovely review and fantastic support for Shaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service and very helpful
Great customer service and very helpful
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Isaac,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from Farhan
Great service from Farhan. Very helpful and gives great advice.
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Natalie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful Staff
I visited the Vodafone shop in the White Rose shopping centre and I got assigned by Farhan, he helped me with my new sim plan also my internet, was very pleasant and helpful
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Wendi,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kam and adnan were great
9 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Michelle,
Thanks for the lovely review and fantastic support for Kam & Adnan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was Excellent
Ash was Excellent , lovely ,polite & helpful
Nothing was a problem explained everything thoroughly & clearly
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Debra,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash and faz dealt with me was a pleasure. Very polite and professional quick and easy
Ash and faz dealt with me. Quick and easy and very professional happy with my experience
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service by Waqar very helpful…
Fantastic service by Waqar very helpful very patient
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey William,
Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waqar was great with his service
Waqar was great with his service, took his time to listen and help me and would defo reccomend to all customers
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Dannny,
Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were served by Amina in the white…
We were served by Amina in the white rose centre and she was extremely helpful with setting up a new phone and transferring us over to a new service.
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
"Hey Sharona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amina very helpful very understanding…
Amina very helpful very understanding thanks
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Farhan had lots of advice and discussed…
Farhan had lots of advice and discussed plenty of options to find the right deal for me.
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service
I was served by Zahir and Callum, they were VERY HELPFUL and friendly, thank you
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leeds White Rose
Hey Mrs Jacqueline Sowden,
Thanks for the lovely review and fantastic support for Zahir and Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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