Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the availa... Ver mais
A empresa respondeu
Localização
Alterar localização5 Upper Mall,High Street, LE1 4FQ Highcross, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
What an experience! Highly recommended. Avneesh has been sublime, not a Man City fan was the cherry on the cake! No 115 charges included, best deals, beat explanation, cannot fault.
A empresa respondeu
I visited Vodafone this morning because I wanted to get a new iPhone 18 Pro Max. I was lucky enough to be assisted by Mr. Kiran, who was extremely kind, professional and helpful. I had met Mr.... Ver mais
A empresa respondeu
The customer service was exceptional good, Andrae was very helpful and knowledgable about my issue that l was experiencing with my phone. I like the fact that he wasnt pushy and he was not over sel... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Leicester High Cross
Escrito pela empresa
Informações de contacto
5 Upper Mall,High Street, LE1 4FQ, Highcross, Reino Unido
5,0
Excelente
819 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Avneesh is so humble and good to…
Avneesh is so humble and good to communicat with customer and giving best of service i have ever seen. If u want to go with vodafon on highcross Leicester I suggest go to store and meet avnees
2 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Nick,
Thanks for the lovely review and fantastic support for Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made an online mistake a pleasure
Made an online mistake a pleasure. Kieran did a great job.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well service was excellent
Well service was excellent. Mr. Avneesh was too good with his experience & made us understood very well. Truly satisfied with his service & Vodafone.
Loved it
Cheers.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Hardik,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Avneesh service is top notch
Avneesh service is top notch! Very good and efficient fix to my battery!
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Sing,
Thanks for the lovely review and fantastic support for Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional
Professional, clear language. Polite and welcoming.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Ben,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mr Andrea Hossain done a really good…
Mr Andrea Hossain done a really good job. Very happy with service. 100 stars please.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I didn't even want to give Vodafone one…
I didn't even want to give Vodafone one star, i started Vodafone at least 5 months ago and i keep loosing Connection plus i can't even make a phone call to my doctor, this keeps happening, i've been back to the Vodafone shop and they make excuses up, if your data is cut of you can still make phone calls, Voda fone is so bad to there Customers, when i went to Vodafone first a young man served me, but he shouldn't have been been doing it on his own because when i went back to the Vodafone shop they told me he was a trainee and laughed about sacking him and his selling coffee now, so what the hell am i paying EE aswell as Vodafone, when i said i've got to phone EE to cancel them he said no you don't have to because it will automactically go on to Vodafone service, well he was not right because EE was still taking money from the bank, so i'm cut off from Vodafone and don't know why and i'm 76 years old and constantly in touch with the hospital with my breathing, but now the hospital is phoning my family cos they can't get through to me but my daughters are away in greece can you imagine what my family is going through, so people just think before you join Vodafone, because right now i'm using my Sky wi fi to put this comment on here.
26 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Janet,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
The customer service was excellent
The customer service was excellent. Siva was patient and approachable and explained everything every step of the way. It gave me confidence that switching to Vodafone was the correct choice.
26 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey there,
Thanks for the lovely review and fantastic support for Siva. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and patient Atif.
Great service and patient Atif.
He needs a pay rise
24 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Leicester High Cross
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreas was very helpful helping us…
Andreas was very helpful helping us find the best option price wise aswell as the fastest broadband option making the process very easy
20 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Zeko,
Thanks for the lovely review and fantastic support for Andreas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I wanted to share some feedback…
I wanted to share some feedback regarding my Vodafone SIM and phone contract to shiva and Avneesh.
Overall, I appreciate your support during the process. However, I felt that some of the contract details, particularly around the terms, costs, and commitments, could have been explained more clearly before I agreed to the contract. Having a clearer breakdown of the monthly charges, contract length, and any applicable fees would have helped me make a more informed decision.
I hope this feedback is helpful and can be used to improve the customer experience for future customers. Thank you for your assistance, and I appreciate your time and support.
19 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Anem ,
Thanks for the lovely review and fantastic support for Shiva and Avneesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Andrea…
I had a great experience with Andrea Hussni at the Vodafone store. Andrea was professional, friendly, and extremely helpful throughout my visit. They took the time to answer all of my questions clearly, provided excellent advice, and made the whole process smooth and stress-free.
Their patience, knowledge, and outstanding customer service really stood out. It’s clear that Andrea genuinely cares about helping customers and ensuring they have a positive experience. Thank you for the excellent support—I really appreciate it and would highly recommend Andrea to anyone visiting the store.
15 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Kalakonda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Andrea was amazing very helpful he was…
Andrea was amazing very helpful he was good with his communication he was very professional and very very helpful I’m glad you have such a staff 10/10!
14 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Mona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a great experience and the staff…
We had a great experience and the staff members were brilliant and help with everything we needed.
Andrea was absolutely brilliant thank you so much.
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey susan,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aashiq was very helpful today would…
Aahiq was very helpful today would strongly recommend him
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Sharon,
Thanks for the lovely review and fantastic support for Aahiq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was very helpful
Was very helpful, explained everything clearly. Made conversation along the way
8 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Sam,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from aashiq
Great customer service from aashiq
8 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Megan,
Thanks for the lovely review and fantastic support for Aashiq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with customer service
Very happy with customer service, was served by Andrea he was polite, patient and explained everything to me.
He also welcomed us with a smile which was good to see.
7 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey Dina,
Thanks for the lovely review and fantastic support for Andrea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was so efficient
Andrea was so efficient, sorted us out straight away and super helpful!
7 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Leicester High Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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