Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
A empresa respondeu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
A empresa respondeu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Livingston
Escrito pela empresa
Informações de contacto
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Reino Unido
5,0
Excelente
358 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and support from Erin …
Great service and support from Erin extremely helpful and very professional. Highly recommended
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
New phone contract
The customer service employee Aadreea was very informative and very knowledgeable about the product. She was polite and curtious at all times and made me feel welcome. She explained what products were available and offered a range of phones.
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store yesterday to move from…
Came into store yesterday to move from EE to Vodafone, I spoke to Scott who was friendly and helpful with the transfer he made it seemless and that was ideal while I was visiting Livingston for such a short amount of time
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Callum,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was a fantastic help when my…
Callum was a fantastic help when my phone number had been spoofed. Quickly got my number changed, and got my contracts up to date which I had been meaning to do for a while. Really appreciate all your help, thank you.
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Nicole,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erin has been fabulous,
Erin has been fabulous,
Really great with us thanks .
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service.
Great service.
Callum Smith assisted us and fixed our new contracts. Very friendly, informative and patient.
29 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
"Hey Mima,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Eleanor was so helpful .Answered all…
Eleanor was so helpful .Answered all the questions I had and explained it all very well.
29 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a really great experience
I had a really great experience. Eleanor was fantastic my bill got brought down nearly £20 a month. I would highly recommend Vodafone in Livingston.
29 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Nicola,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
We were seen by Erin and she was absolutely great with us. We even managed to save money on our existing sims.
Great customer service.
26 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Sandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly - am excellent advisor
Very friendly, took time to understand what we were after then found us the best deal. She actually went back to it and amended it when she realised she could save us a bit more money. Very professional but relaxing and polite - very easy to deal with. We’d like to thank her for her time and help, it was a pleasure.
27 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Mr C Reid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The girl who served us was called Erin
The girl who served us was called Erin, she works in the Centre , Livingston. She was very helpful and pleasant to talk to. She got us the best deal for what we needed.
Her boss Thomas was also helpful .
26 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Mrs Heather Smith,
Thanks for the lovely review and fantastic support for Erin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was great help and provided me…
Scott was great help and provided me top class service. Answered all my questions and made me feel very at ease.
23 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Andrew,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good thanks
All good thanks. Very welcome and very approachable Erin. Helped as expected. Thank you for your support.
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea from Vodafone Livingston was really supportive
Andreea from Vodafone Livingston helped my wife and I to understand our SIM only plans, what was included and what wasn't and helped us explore the possible benefits of taking out a new phone plan. She was incredibly helpful, friendly and patient as we explored the pros and cons of the different phones, trade in options etc.
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was a great help as always
Cameron was a great help as always. Knows his stuff.
19 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Stevie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron was great came in store to…
Cameron was great came in store to collect a device and he noticed that i could have traded in my device, he couldn't have been quicker to help and would definitely come back die to him
19 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erin was a real pleasure to deal with…
Erin was a real pleasure to deal with and explained everything with great clarity.
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Graeme,
Thanks for the lovely review and fantastic support for Erin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cameron in store helped me drastically
Cameron in store helped me drastically. he was quick, friendly and very professional not only knowing exactly what he was talking about but also having my interests at heart while working. Could not recommend enough
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service at Vodafone
Scott was very friendly and knowledgable and the customer service was great. Scott also saved us money by letting us know about Vodafone's broadband services whereby Sky were charging us over £15 more per month. Thanks again for your help 😁
13 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Knows what I'm looking for
Knows what I'm looking for, makes sure I know what I'm getting....clear about costs and feels like he is doing a good job to match what I'm asking for.
Friendly and helpful. Great Service.
Been coming here for years as I trust the staff and have met them before
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Mrs A,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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