Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
A empresa respondeu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
A empresa respondeu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Livingston
Escrito pela empresa
Informações de contacto
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Reino Unido
5,0
Excelente
358 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience from start to finish
The Customer Service we received from Alysia was brilliant. She made the time and effort to go through what the best deal was for us. Took the time to explain what we were buying and the cost as well. Excellent from start to finish
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Eleanor,was so helpful when I came in…
Eleanor,was so helpful when I came in to cancel a switch so I could stay with Vodafone.She was patient and kind and sorted everything out without a problem thanks.
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Lynn,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Livingston
Hey Claire ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am always warmly greeted in store
I am always warmly greeted in store, Scott has looked after me for a long time . I trust him to help me find the right product.
7 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea was very helpful and very…
Andreea was very helpful and very patient with us. She explained everything thoroughly and helped us pick our new phone and broadband. Would definitely recommend her to anyone looking to buy from Vodafone Livingston
11 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Gavin,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Andrea was very helpful today
Andrea was very helpful today. She listened and gave us exactly what we wanted, at great prices too.
She suggested reviewing all of our contracts which again saved us money.
11 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrea was a great help with me
Andrea was a great help with me, dealing with a lost phone and buying a new one. Really good customer service. It was a pleasure to deal with Andrea and the new phone is perfect. Many thanks 😊.
6 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey John,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was very helpful with switching…
Scott was very helpful with switching from 02 to Vodafone and advised me on the best deal to take to pay less every month
4 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Chelsey,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service!
Just walked in and spoke to Thomas about an issue on my phone and upgraded my wife's phone. Very helpful from both Thomas and Andreea.
First class service!
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Laurence,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Both scott and Matty were both…
Both scott and Matty were both extremely helpful and very professional and friendly when serving me, sorted my problem very quickly, give them a raise
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Kyle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent care and attention b.y Elenor
Excellent care and attention by Elenor. Very knowledable in every sspect
30 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Ian,
Thanks for the lovely review and fantastic support for Elenor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Vodafone are AMAZING
The staff in Vodafone are very welcoming and reserved they aren't pushy like other phone providers. I've moved fom O2 because of that. Thomas was brilliant, knowledgeable, friendly and good banter. He made the experience of moving providers and choosing what was right for me a great experience. I usually find getting new phones stressful but this was calm and relaxed experience. I never felt rushed and really enjoyed my time there chatting to Thomas.
28 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea has been so helpful and…
Andrea has been so helpful and explained everything in detail thank you
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Such a professional and helpful assistance...
We have received such a professional and helpful assistance from Scott!
He helped us to sort our new broadband and adviced on better deal which led to great difference to what we paid for our previous provider. Thank you!
24 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eleanor was a great help in setting up…
Eleanor was a great help in setting up my new phone and trading my old phone in, lovely customer service
21 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Chloe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent very helpful staff are lovely…
Excellent very helpful staff are lovely and friendly-Alysia
16 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Kim,
Thanks for the lovely review and fantastic support for Alysia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callum from Livingston store was…
Callum from Livingston store was training and he was a great retail assistant
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Bernie,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea, Livingston
Andreea was happy to help, polite, and a very friendly service.
We were just in to collect our new phone's.
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum, Livingston
Callum was still in training and was assisted by Craig and the team in Livingston. He was courteous and polite and kept us up to date on everything he was doing during the upgrade process. He explained the packages to find the best fit for us and explained everything we needed to know. Excellent customer service with a smile.
10 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hi Darren ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Craig and Callum —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
very good experience with Hayley
very good experience with Hayley, she told us all of the amazing deals, got me a phone today, no waiting needed.
10 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Livingston
Hey Bailey,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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