Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
A empresa respondeu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
A empresa respondeu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
A empresa respondeu
Escrito pela empresa
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As a Vodafone customer I have always received great quality service but the shop at Livingston and in particular cammy have always gone above and beyond

Resposta da Vodafone UK - Livingston
Scott was prompt in speaking with me, looked into the changes I wanted to make, and completed them in 5 minutes while still having a conversation and geeking out the new Samsung tri-fold.

Resposta da Vodafone UK - Livingston
Was in today for a new contract with cameron, he is a credit to vodafone. Great customer service

Resposta da Vodafone UK - Livingston
Andrea was fantastic! Very kind and patient

Resposta da Vodafone UK - Livingston
Andreea was very helpful today at Livingston

Resposta da Vodafone UK - Livingston
Alysia at Vodafone was lovely, very professional and caring
She was a great fifer as well
Craig who helped was a great laugh, very knowledgeable

Resposta da Vodafone UK - Livingston
Visited our local Livingston branch and we were met with a warm and friendly welcome by salesman / advisor Cameron. His knowledge was second to none… we welcomed his advice - and felt there was no sales pressure. We will be sure to return to this branch. Thank you!

Resposta da Vodafone UK - Livingston
Scott was very attentive and respectful to what I was saying, not being pushy in any way, which can lead to rudeness, and there was none of that. He listened to what I needed and performed the task to the fullest extent possible.

Resposta da Vodafone UK - Livingston
I came into the store to check on prices, not really intending to buy. Scott explained everything to me and came up with a price I could not refuse.

Resposta da Vodafone UK - Livingston
Excellent customer service. Very polite, well mannered. Advice and support was provided in a professional manner

Resposta da Vodafone UK - Livingston
Helpful and friendly service by Alysia. Sorted out our new contacts quickly and explained every step to make sure we got the best Black Friday deal.

Resposta da Vodafone UK - Livingston
Thank you for everything Alysia, Vodafone in Livingston is the best! Woohoo

Resposta da Vodafone UK - Livingston
Eleanor was fantastic and sorted our new broadband and new sim deal within minutes

Resposta da Vodafone UK - Livingston

Resposta da Vodafone UK - Livingston
Andreea gave me great help today with the many questions I had. Ended up getting my broadband upgraded due to her advice. She had a great attitude and greeted me well, great customer service and great enthusiasm for the job.

Resposta da Vodafone UK - Livingston
Craig was very helpful and knowledgeable. We had a great experience at the Vodafone store as he helped me get my mum a prepaid SIM card for her visit over here in Scotland.

Resposta da Vodafone UK - Livingston
Craig was very knowledgeable and helped us old folk easily without prejudice he couldn’t help us enough. Lovely polite happy man. Need more like him. Should get employee of the month /week in our opinion we wouldn’t go any where else now for info and help.

Resposta da Vodafone UK - Livingston
Today I went to Vodafone and was served by Cameron, fantastic customer service from him, couldn’t have asked for a better sales advisor he was amazing!.

Resposta da Vodafone UK - Livingston
Cammy was an absolute god send today when I was in store! Thank you

Resposta da Vodafone UK - Livingston
Cameron was phenomenal, a pleasure to deal with and was able to support my dad (who is currently undergoing cancer treatment) with his phone, which was giving him trouble. Thank you Cameron!

Resposta da Vodafone UK - Livingston
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