Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
A empresa respondeu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
A empresa respondeu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
A empresa respondeu
Escrito pela empresa
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Today I met Alysia. She was very helpful kind and friendly. After a few struggles with my details, Alysia done everything she possibly could to make sure I left with the phone of my choice and with the best deal. She informed me that she had only started in August and honestly she is done a great job. Cameron was OK too I suppose. Only joking. Both are great at their jobs an deserve a wage rise! Yous are an asset to the team. Your bosses should be proud to have you both.

Resposta da Vodafone UK - Livingston

Resposta da Vodafone UK - Livingston
Craig was very helpful,a lovley a guy.great customer service.

Resposta da Vodafone UK - Livingston
Cammy was amazing!! Helped us straight away and now we are getting an extra phone contract and wanting to change our WiFi cause of him
Definitely 5stars service!! ⭐️⭐️⭐️⭐️⭐️

Resposta da Vodafone UK - Livingston
Great service, quick and efficient. Very friendly- Scott

Resposta da Vodafone UK - Livingston
It was very helpful, very good stuff 👍, specially Scot he's super.

Resposta da Vodafone UK - Livingston
Today we been in Livingston and I had new contract in Livingston Vodafone office the great lady Alysia service with the processing for new she did a great job her brilliant customer service and very friendly I hope she’s going to have a great successful life thank you very much

Resposta da Vodafone UK - Livingston
Hi Vodafone Team,
I’d like to share my view regarding my recent interaction with Alysia from your customer service team. She was excellent overall — very professional, patient, and helpful in resolving my issue.
It was a great experience, and I truly appreciate her assistance.
Kind regards,
Rasheed

Resposta da Vodafone UK - Livingston

Resposta da Vodafone UK - Livingston
Great help once again from young Cammy,he's a credit to your company

Resposta da Vodafone UK - Livingston
Great knowledge and patience. Scott and his team were brilliant especially when there was an aggressive customer, they kept calm and very professional

Resposta da Vodafone UK - Livingston
Great service from George. Knowledgeable and helpful all the way

Resposta da Vodafone UK - Livingston
Eleanor was really helpful.She explained about the type of broadband that we required very clearly.She was extremely pleasant and courteous.

Resposta da Vodafone UK - Livingston
Excellent service from George.
He really helped me when I lost my phone and again now that I have found it.

Resposta da Vodafone UK - Livingston
Eleanor and Alysha-I was due for a new phone upgrade and I wasn't sure what to do or what I wanted. Eleanor and Alysha were incredible and went above and beyond! So happy with their customer service 🫶🏻

Resposta da Vodafone UK - Livingston
Absolutely fantastic service from George, 5 star rating.

Resposta da Vodafone UK - Livingston
George was very efficient at his job. Very polite and very knowledgeable. If I was using Vodafone Livingston again I would definitely ask for George.

Resposta da Vodafone UK - Livingston
George gave great friendly service and made sure my needs were met. He explained everything well and answered all my questions.

Resposta da Vodafone UK - Livingston
great service, very helpful and cheerful employee Eleanor

Resposta da Vodafone UK - Livingston
Very helpful friendly staff. Trying to ensure customers get both what they want and need at the best available price.

Resposta da Vodafone UK - Livingston
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