Vodafone UK - London Balham High Road Opiniões 

35
•
TrustScore: 4.5 em 5

4,6

101- 103 High Road,, Balham, SW12 9AP London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visit to Balham store was brilliant. Was served by Yacoub who was really helpful and patient. He supported with my new phone and took the time to explain the product and was really kind. I would defin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this branch - came away with two better phone contracts and 5G broadband. Saif could not have been more helpful and thorough, he gave us plenty of options and wasn't pushy at all. Mov... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Alex Voda went above and beyond to help me. She was professional, patient, and incredibly supportive throughout the whole process. She took the time to answer all of my questions, explained eve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Saif was extremely helpful, he knows his stuff and sorted me out with what I needed. On top of the Internet contract I took out, I am now looking to take out an additional phone contract due to his ex... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 101- 103 High Road,, Balham, SW12 9AP, London, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(35)

42 851 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience with Rianne and very…

Great experience with Rianne and very easy

14 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Ella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly staff

Friendly staff, great experience.
Happy with the help I got from Edwin today!

7 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Claudiu,

Thanks for the lovely review and fantastic support for Edwin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Visited the Balham store today to add…

Visited the Balham store today to add an eSIM to my new phone. Had an excellent experience with specialist Rianne. She processed the change and guided me through the E2E process for activation and use. Rianne was extremely professional, patient. Highly recommend. Thank you!!!

28 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service

I had a really positive experience with the customer service team. Albert and Arouge were both extremely professional, friendly, and efficient in handling my query. They listened carefully, explained everything clearly, and ensured the issue was fully resolved without any hassle. It’s refreshing to receive such attentive and supportive service. Thank you both for making the process smooth and stress-free. Highly recommended!

24 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Flavia ,

Thanks for the lovely review and fantastic support for Albert and Arouge.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely staff

19 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Valencia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I would recommend

I would recommend

19 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey George,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a great experience at the…

I had a great experience at the Vodafone store in Balham. The staff were friendly, knowledgeable, and genuinely took the time to help me find the best option for my needs. Everything was explained clearly with no pressure or upselling, and the whole process was quick and smooth. It’s refreshing to receive such professional and honest customer service. Highly recommend this store to anyone looking for help with Vodafone services.

19 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Albert was incredibly helpful and…

Albert was incredibly helpful and informative on my visit today. He helped me upgrade my phone and also reviewed my billing moving forward.

It was clear Albert was super helpful to all staff in the store today.

20 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey there,

Thanks for the lovely review and fantastic support for Albert.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rianne was amazing

Rianne was super helpful with our order and answered all of our questions. She was knowledgeable and was able to help with our new phone order. Thank you again Rianne!

19 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Michaela,

Thanks for the lovely review and fantastic support for Rianne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

We loved Rianne she was such an…

We loved Rianne she was such an attentive advisor, my mom and I had the best conversation with her whilst just coming in to pick up a phone. Experiences like this is why I love Vodafone

19 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey,

Thanks for the lovely review and fantastic support for, Rianne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Albert was most helpful!

Albert was most helpful!

13 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Cynthia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service

Albert was friendly, professional, and extremely efficient. He went above and beyond in helping me navigate my Vodafone broadband and mobile contracts.

29 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hey Lucy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Edwin is so helpful

Edwin is so helpful, friendly and professional

8 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Hi. We're happy to hear that you found our team member helpful, friendly, and professional. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Customer service was really helpful with helping me to register for my new home service

Customer service was really helpful as she has provided me with the best options there is to make sure I was very satisfied..
Thank you so much for your support

19 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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