Visit to Balham store was brilliant. Was served by Yacoub who was really helpful and patient. He supported with my new phone and took the time to explain the product and was really kind. I would defin... Ver mais
A empresa respondeu
101- 103 High Road,, Balham, SW12 9AP London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Visit to Balham store was brilliant. Was served by Yacoub who was really helpful and patient. He supported with my new phone and took the time to explain the product and was really kind. I would defin... Ver mais
A empresa respondeu
Highly recommend this branch - came away with two better phone contracts and 5G broadband. Saif could not have been more helpful and thorough, he gave us plenty of options and wasn't pushy at all. Mov... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ Alex Voda went above and beyond to help me. She was professional, patient, and incredibly supportive throughout the whole process. She took the time to answer all of my questions, explained eve... Ver mais
A empresa respondeu
Saif was extremely helpful, he knows his stuff and sorted me out with what I needed. On top of the Internet contract I took out, I am now looking to take out an additional phone contract due to his ex... Ver mais
A empresa respondeu
Escrito pela empresa
101- 103 High Road,, Balham, SW12 9AP, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience with Rianne and very easy

Resposta da Vodafone UK - London Balham High Road
Friendly staff, great experience.
Happy with the help I got from Edwin today!

Resposta da Vodafone UK - London Balham High Road
Visited the Balham store today to add an eSIM to my new phone. Had an excellent experience with specialist Rianne. She processed the change and guided me through the E2E process for activation and use. Rianne was extremely professional, patient. Highly recommend. Thank you!!!

Resposta da Vodafone UK - London Balham High Road
I had a really positive experience with the customer service team. Albert and Arouge were both extremely professional, friendly, and efficient in handling my query. They listened carefully, explained everything clearly, and ensured the issue was fully resolved without any hassle. It’s refreshing to receive such attentive and supportive service. Thank you both for making the process smooth and stress-free. Highly recommended!

Resposta da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road
I had a great experience at the Vodafone store in Balham. The staff were friendly, knowledgeable, and genuinely took the time to help me find the best option for my needs. Everything was explained clearly with no pressure or upselling, and the whole process was quick and smooth. It’s refreshing to receive such professional and honest customer service. Highly recommend this store to anyone looking for help with Vodafone services.

Resposta da Vodafone UK - London Balham High Road
Albert was incredibly helpful and informative on my visit today. He helped me upgrade my phone and also reviewed my billing moving forward.
It was clear Albert was super helpful to all staff in the store today.

Resposta da Vodafone UK - London Balham High Road
Rianne was super helpful with our order and answered all of our questions. She was knowledgeable and was able to help with our new phone order. Thank you again Rianne!

Resposta da Vodafone UK - London Balham High Road
We loved Rianne she was such an attentive advisor, my mom and I had the best conversation with her whilst just coming in to pick up a phone. Experiences like this is why I love Vodafone

Resposta da Vodafone UK - London Balham High Road

Resposta da Vodafone UK - London Balham High Road
Albert was friendly, professional, and extremely efficient. He went above and beyond in helping me navigate my Vodafone broadband and mobile contracts.

Resposta da Vodafone UK - London Balham High Road
Edwin is so helpful, friendly and professional

Resposta da Vodafone UK - London Balham High Road
Customer service was really helpful as she has provided me with the best options there is to make sure I was very satisfied..
Thank you so much for your support

Resposta da Vodafone UK - London Balham High Road
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.