Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... Ver mais
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Localização
Alterar localização109 Lower Marsh, SE1 7AB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... Ver mais
A empresa respondeu
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... Ver mais
A empresa respondeu
Every time I step foot into this store I am greeted with a big smile and incredible service from everyone. Sunni was so helpful and really took the time to answer all my questions and sort my phone is... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Lower Marsh
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
109 Lower Marsh, SE1 7AB, London, Reino Unido
5,0
Excelente
343 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service by Jay
Great service by Jay. Thank you for setting up my SIM very quickly
7 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Jia,
Thank you for your review for Jay. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sonny and jay are a great team
Sonny and jay are a great team
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Lubin,
This is lovely feedback for Sonny and Jay. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I needed help setting up my phone and…
I needed help setting up my phone and watch and was helped by jay, excellent worker really funny and attentive, helped me really quickly and taught me things about my decide I didn’t know of, really content with the experience
5 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hello, Mari,
It's great to hear that you received a 5 star service from Jay! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best sales assistant in the world
3 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
What super feedback! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The customer service was amazing…
The customer service was amazing .jay,sunny really helped me get the best deal possible.
23 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Leo,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came in to help with my email set up
I came in to help with my email set up, jay help me set up my email
20 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hello,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
amazing service
Every time I step foot into this store I am greeted with a big smile and incredible service from everyone. Sunni was so helpful and really took the time to answer all my questions and sort my phone issues. Having a provider like Vodafone makes the stress of figuring out phone plans less daunting!
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Isabella,
Thanks for taking the time to write such a great review! We're delighted that Sunni delivered the brilliant service we aim for. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent Customer Care
I recently had my phone stolen in central London and ordered a phone through a call with Vodafone. After a lot of difficulty I came to store for help. I was instantly supported by Sunny and his colleague Jay, who helped me to get a new phone and a better contract. Whilst we waited for some complications to be sorted through the Vodafone customer care team, Sunny called me every day to check in and advised me as soon as my phone could be collected.
The team here are fantastic and lovely people! Thank you so much.
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Victoria. Thank you for your review for Jay and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Loved the experience
6 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hello, Sahil,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sunny was the most helpful person in the shop and nice
Wasn’t rushed nor forced very helpful workers
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jay is very helpful
Jay is very helpful. He gets me the best option for me. I’m happy with my new plan.
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hey Rowena,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Recommend
Really helpful, resolved all my questions quickly and efficiently. Would recommend using this Vodafone shop over others I’ve used before
Great service from Jay, thank you
12 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Victoria
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service!
Great customer service from Jay! Couldn’t have asked for more as I got a new phone
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Catherine. Thank you for your review for Jay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Olivia was extremely helpful when I…
Olivia was extremely helpful when I came in, 10/10 service!
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Jack,
We appreciate your great feedback for Olivia. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick service and very helpful!
Quick service and very helpful!
28 de novembro de 2024
Opinião espontânea
Very helpful in getting me a new sim
Very helpful in getting me a new sim. Nuel, Sunny and Olivia were really nice.
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Letizia,
This is a great review for Nuel, Sunny and Olivia. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
spoke to nuel about my phone contract…
spoke to nuel about my phone contract and was very helpful
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Liv,
Thanks for your review for Nuel. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Absolutely wonderful experience in…
Absolutely wonderful experience in store today. Sunny was a star. Thank you
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi Soban,
This is lovely feedback for Sunny and our store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
As a long term customer of another…
As a long term customer of another network I finally decided to switch to Vodafone and wanted to buy a SIM only pay monthly contract to go with my new phone. I decided to do this in store rather than online and I am very glad that I did as I got a far better deal that way and excellent customer service from the store manager and his colleague who were very helpful in guiding me through the process.
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Lower Marsh
Hi James,
It's really great to hear your recent experience, and feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - London Lower Marsh
Hi Romeo. Thank you for your review for Jahid. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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