Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Ver mais
A empresa respondeu
Oxford Street Barratt House 341-349, W1C 2JE London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Ver mais
A empresa respondeu
The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Ver mais
A empresa respondeu
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... Ver mais
A empresa respondeu
Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... Ver mais
A empresa respondeu
Escrito pela empresa
Oxford Street Barratt House 341-349, W1C 2JE, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Smooth and professional . Rico was cool to listen to and made me get more deals which I won’t naturally opt for . Good customer service. Cheers

Resposta da Vodafone UK - London Oxford St Experience
Levent was excellent and very helpful with my upgrade

Resposta da Vodafone UK - London Oxford St Experience
Rahim was great! 10/10 professionalism and customer service. Well done!

Resposta da Vodafone UK - London Oxford St Experience
Rahim was amazing. Really, really good service, and I would recommend this store without reservation.

Resposta da Vodafone UK - London Oxford St Experience
Thanks to Levent for help! He helped me so much and solved my problem just in 5 min. Thank youuuu

Resposta da Vodafone UK - London Oxford St Experience
Levent was incredibly helpful and knowledgeable

Resposta da Vodafone UK - London Oxford St Experience
Saba, my retail advisor, was extremely friendly, helpful and professional. Would recommend her service to everyone. Great asset!

Resposta da Vodafone UK - London Oxford St Experience
I walked in with no intention to get a new device or SIM card but thanks to Safae and Mellisa I got a amazing deal which I couldn’t say no to so thank to them
I have a new phone finally 😊

Resposta da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience
I had a very positive experience with Vodafone’s customer service. The representative was polite, knowledgeable and took the time to understand my issue properly. Everything was explained clearly, and my problem was resolved efficiently without any unnecessary delays. Overall, the service was reliable and reassuring, and I felt well supported throughout the process. I would be happy to recommend Vodafone based on this experience.

Resposta da Vodafone UK - London Oxford St Experience
Rahim was such awesome guy and he gave me an excellent deals. Much appreciated his patience and knowledge.

Resposta da Vodafone UK - London Oxford St Experience
Saba was extremely helpful and knowledgeable, she made the whole process a breeze

Resposta da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience
Saba provided wonderful support - she is a must have in the store!

Resposta da Vodafone UK - London Oxford St Experience
Rahim and Pradeep were very helpful and had given us an offer with what we needed.

Resposta da Vodafone UK - London Oxford St Experience
Safae made what would have been a challenging experience for me into a smooth, professional and kind experience. Vodafone is very fortunate to have such a caring and dedicated person on their team.

Resposta da Vodafone UK - London Oxford St Experience
Went in store the other day and was greeted by a lovely young chap Rahim. Had a good conversation with him and immediately knew what I wanted and needed and within minutes sorted me out a fantastic deal. Never had a better service in any other store.

Resposta da Vodafone UK - London Oxford St Experience

Resposta da Vodafone UK - London Oxford St Experience
Really great experience. Setup a new line very smoothly. Great job from Safae

Resposta da Vodafone UK - London Oxford St Experience
Safae went above and beyond to help overcome a difficult issue. The end result was more than I expected. Phenomenal customer service

Resposta da Vodafone UK - London Oxford St Experience
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.