I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Ver mais
A empresa respondeu
Localização
Alterar localização94a High Street, Putney, SW15 1RB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Ver mais
A empresa respondeu
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Ver mais
A empresa respondeu
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Putney
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
94a High Street, Putney, SW15 1RB, London, Reino Unido
4,9
Excelente
224 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Zee was very pleasant and very helpful…
Zee was very pleasant and very helpful in moving me over to Vodafone. I am happy with my experience today.
6 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
The people in the shop could not have been more helpful. They had very good advice and helped me sort out a new phone and a problem I had with my son’s phone which is on my account.
15 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Zee was amamzing helped with my billing…
Zee was amamzing helped with my billing query and plan.
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
David and Zee were very helpful and…
David and Zee were very helpful and made it easy to understand.
8 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
David and the Vodafone were absolutely…
David and the Vodafone were absolutely fantastic in helping me find the source of a virus that had somehow got into my phone and taken it over!!! David was patience personified. He found the virus, deleted it, set me up with protective mallard abd even put me on a much better plan. I could nir recommend David and his Putney team more highly.
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
David was excellent very happy with the…
David was excellent very happy with the service. He was able to supply me with a plan that was suitable for my needs.
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Caroline,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee was amazing gave me new HBB for my…
Zee was amazing gave me new HBB for my new home
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Ebenezer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service David
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Karol,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Putney
Hey Paul,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Can't even login to my account my user…
Can't even login to my account my user name and password work but the code doesn't get sent to my phone. Spoke to the bot who eventually put an agent on the chat which timed out after I had given details with no response after 12 minutes. Tried email they couldn't help. Poor service I wish to close my account but can't even login to do so.
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused.
If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
My yearly plan expired and went to the…
My yearly plan expired and went to the shop the get a new one. I had one my mind but at the and Zek recommended me a better one.
If you need help, I highly recommend Zek, he will 100% solve your problem.
Tamas
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Tamas,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zek —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Putney Vodafone 10/10 service!
If I could rate David’s service 10/10 I would! He was super helpful in helping me troubleshoot a really complicated issue until he found a solution. Other vodafone stores just immediately told me they couldn’t help! He is great! Thanks David!!
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Anika,
Thanks for the lovely review and fantastic support for Putney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zee very kind and professional
Zee very kind and professional. Excellent service
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Pier,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zee —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
David was very helpful as always.
4 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Sally,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service would recommend Zee…
Excellent service would recommend Zee to all amazing.!!!
31 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had good experience with service with…
I had good experience with service with Happy customer
31 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Pinky,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5*+ Service
5*+ Service.
David in the Putney branch, has looked after me 100% and has sorted and answered my contract questions.
His diligence, explanations has made the whole experience great for me as a customer.
Thank you, you have been the best customer service to help me.
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Nicki,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good customer service could recommend…
Good customer service could recommend Zee
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Ellie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Finn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent upgrade
David was excellent, he sorted out my upgrade same day. Brilliant service.
6 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi James, we are ecstatic to hear about your fantastic recent experience. It's great to hear David was so helpful. We hope you enjoy your upgrade. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.