Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Ver mais
A empresa respondeu
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Ver mais
A empresa respondeu
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Ver mais
A empresa respondeu
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... Ver mais
A empresa respondeu
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mya was excellent, her patience and service was second to none, answered all my queries efficiently and smoothly, also gave me a very good deal.

Resposta da Vodafone UK - London Stratford
The representative helping us, Shivam, was great. He helped us to review all the options we have so that we could select the best one. Many thanks to him.

Resposta da Vodafone UK - London Stratford
Went to Stratford branch as was looking for a better SIM deals and broadband. Was greeted by Arib who was great from beginning to the end.
He went straight to business, helped me to get the best deal, been very genuine, answered all my concerns, very detailed... Just exactly what I needed! He handled it all with attention to detail! Big up Arib!

Resposta da Vodafone UK - London Stratford
Mahnoor was amazing she gave us 10/10 service and was so polite and friendly she went above and beyond. This store was my favourite experience here at Vodafone

Resposta da Vodafone UK - London Stratford
Ameer gave me a good run down of the different contracts, we settled on one very easily. The process of purchasing the sim only contract was very smooth.

Resposta da Vodafone UK - London Stratford
I was served by Mustafa at Vodafone Westfield Stratford. What a wonderful customer service, really impressed with his professionalism.
Very happy
Thank you

Resposta da Vodafone UK - London Stratford
Friendly and super helpful, would highly recommend. Very satisfied (mahnoor)

Resposta da Vodafone UK - London Stratford
What a star he was..Arbaz
Truly had a great experience🎖️

Resposta da Vodafone UK - London Stratford
I am very happy for the service. Baz and Yusef were great, really helpful and so professional. Thank you to be so patient and fast, especially à sunday ( weekend) when it was so busy.

Resposta da Vodafone UK - London Stratford
Great experience and service by Arbaz. Very professional and super helpful with my upgrade. Thank you

Resposta da Vodafone UK - London Stratford
It was a wonderful experience visited the store specifically arbazkhan excellent explanation and behavior . .

Resposta da Vodafone UK - London Stratford
My experience in Stratford shop was amazing. Hazal provided all the informations necessary. She was very polite and helpfull. Thank you all for your help.

Resposta da Vodafone UK - London Stratford
Your staff were amazing. I came in asked for to switch my Broadband. There was a queue, but, service was nicely ordered. Shah served me. He talked, laughed & made everything sound clear.
Thank you Vodafone. You have saved me a great deal of money!…… I’ll be buying some new shoes soon 😁

Resposta da Vodafone UK - London Stratford
Meleike was outstanding from start to finish. She took her time explaining everything clearly before we went ahead with the upgrade and the additional SIMs. She made sure we understood all the options available and answered every question with patience and professionalism. Her customer service was excellent — she was warm, friendly, and genuinely attentive to our needs. We felt well looked after throughout the entire process. Meleike is a credit to the team, and we truly appreciate the exceptional service she provided.

Resposta da Vodafone UK - London Stratford
Very good customer service from Mustafa. I am very grateful for the service offered by him.

Resposta da Vodafone UK - London Stratford
The girl,Melike Customer Service Assistant helped me yesterday to upgrade my sim only plan and helped me to take additional contract as well. She provided me Five Star customer service. She is born to provide excellent customer service.I’m proud of her.She is proactive, approachable, professional and friendly that impressed me so much.Vodafone recruited right person on the right place to do right thing.

Resposta da Vodafone UK - London Stratford
Really freindly and understood my request. Exeptional customer service

Resposta da Vodafone UK - London Stratford
Arib was absolutely brilliant. I came in with an issue and he managed to fix the issue and then was able to look at new packages for my sims and he saved me so much money. Arib is a very well seasoned and competent asset to Vodafone. Many thanks for the pleasant experience.

Resposta da Vodafone UK - London Stratford
Best service ever at vodaphone Stratford branch. Sales Assistant Aamna was brilliant and exceptional. She took her time to explain everything. I would highly recommended this branch solely because of the warmth and service.

Resposta da Vodafone UK - London Stratford
I’ve had a great experience with Vodafone! The service has been reliable, smooth, and easy to use. I especially want to mention the assistant Arib, who was incredibly supportive and helpful throughout the whole process. Arib took the time to listen, answered all my questions clearly, and made everything simple and stress-free.

Resposta da Vodafone UK - London Stratford
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